Published online by Cambridge University Press: 03 August 2020
Whether doing an end-of-semester project, starting a dissertation, or undertaking a cross-sectional or longitudinal study for an organization or publication, researchers of interaction, feedback, and tasks often turn to surveys as a good way to collect data. In this chapter, I will first explore the types and purposes of survey options available for this line of research and introduce some of the advantages and disadvantages. I will discuss questionnaires and question types, and how we develop and administer surveys. Quite often, follow-up interviews are helpful following surveys; but sometimes, interviews start the process and are followed by surveys.