Skip to main content Accessibility help
×
Hostname: page-component-78c5997874-j824f Total loading time: 0 Render date: 2024-11-18T08:43:46.408Z Has data issue: false hasContentIssue false

Chapter 18 - Universities’ Online Networking Operations

Expectations and Perceptions

from Part IV - Networking and Social Activities

Published online by Cambridge University Press:  09 June 2022

Andreas Kaplan
Affiliation:
ESCP Business School Berlin
Get access

Summary

this research explores the effectiveness of one UK university’s online networking operations from the student perspective. Existing research on online learning has largely overlooked students’ social development. However, developing a desired level of social connections is considered critical for boosting their emotional well-being. Adopting case study, this research used semi-structured interviews to collect data. The findings suggest that this group of year one students did not meet as many new people as they wished, and were also unable to turn acquaintances into close friends (breadth and depth), even though they were looking forward to making new friends. It appears that a lack of face-to-face, and also online networking opportunities seems to be the main causes. This study ends with recommendations for UK universities, and potentially higher education institutions in other countries using remote teaching as the main teaching approach.

Type
Chapter
Information
Publisher: Cambridge University Press
Print publication year: 2022

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Allen, T. J. (1977) Managing the Flow of Technology: Technology Transfer and the Dissemination of Technological Information within the R&D Organization. Cambridge, MA: MIT Press.Google Scholar
Allen, T. J., and Hern, G. (2006) The Organization and Architecture of Innovation: Managing the Flow of Technology. London: Routledge.Google Scholar
Ball, C. G. (2020) Leadership during the COVID-19 Crisis and Beyond. Canadian Journal of Surgery, 63(4), 370.Google Scholar
Bengtsson, M. (2016) How to Plan and Perform a Qualitative Study Using Content Analysis. NursingPlus Open, 2, 814.Google Scholar
Buckley, P., and Lee, P. (2018) The Impact of Extra-curricular Activity on the Student Experience. Active Learning in Higher Education. 31 October. doi.org/10.1177/1469787418808988.Google Scholar
Clark, J. L., Algoe, S. B., and Green, M. C. (2018) Social Network Sites and Well-Being: The Role of Social Connection. Current Directions in Psychological Science, 27(1), 3237.Google Scholar
De Vries, J. R., Van Bommel, S., and Peters, K. (2018) Trust at a Distance – Trust in Online Communication in Environmental and Global Health Research Projects. Sustainability, 10(11), 4005.CrossRefGoogle Scholar
Dhir, A., Kaur, P., and Rajala, R. (2020). Continued Use of Mobile Instant Messaging Apps: A New Perspective on Theories of Consumption, Flow, and Planned Behavior. Social Science Computer Review, 38(2), 147169.Google Scholar
Ernest, P., Guitert Catasús, M., Hampel, R., Heiser, S., Hopkins, J., Murphy, L., and Stickler, U. (2013) Online Teacher Development: Collaborating in a Virtual Learning Environment. Computer Assisted Language Learning, 26(4), 311333.Google Scholar
Holmberg, L. (2014) Seeking Social Connectedness Online and Offline: Does Happiness Require Real Contact? Social Connectedness and Happiness. www.diva-portal.org/smash/get/diva2:736737/FULLTEXT01.pdf.Google Scholar
Inagaki, T. K. (2018) Opioids and Social Connection. Current Directions in Psychological Science, 27(2), 8590.Google Scholar
Kaplan, A. (2021) Higher Education at the Crossroads of Disruption: The University of the 21st Century, Great Debates in Higher Education. Bingley: Emerald.Google Scholar
Kaplan, A., and Haenlein, M. (2016) Higher Education and the Digital Revolution: About MOOCs, SPOCs, Social Media and the Cookie Monster. Business Horizons, 59(4), 441450.Google Scholar
Ledbetter, A. M., Mazer, J. P., DeGroot, J. M., Meyer, K. R., Mao, Y., and Swafford, B. (2011) Attitudes toward Online Social Connection and Self-disclosure as Predictors of Facebook Communication and Relational Closeness. Communication Research, 38(1), 2753.Google Scholar
Margalit, M. (2010) Lonely Children and Adolescents: Self-perceptions, Social Exclusion, and Hope. New York: Springer.Google Scholar
McElhaney, B. (2019) Advancing Collaboration between Joint Terrorism Task Forces and Fusion Centers. Doctoral dissertation, University of Southern California.Google Scholar
Ortiz-Ospina, E. (2020) Loneliness and Social Connections. February. https://ourworldindata.org/social-connections-and-loneliness.Google Scholar
Petersen, E., Fiske, A. P., and Schubert, T. W. (2019) The Role of Social Relational Emotions for Human-Nature Connectedness. Frontiers in Psychology, 10. doi.org/10.3389/fpsyg.2019.02759.Google Scholar
Sheffi, Y. (2020) Trust Is Hard to Develop Online. 19 June. www.linkedin.com/pulse/trust-hard-develop-online-yossi-sheffi/.Google Scholar
Snow, E. (2007) Intimacy and Face-to-Face versus Computer Interaction. Undergraduate Review, 3(1), 3750.Google Scholar
Statista (2020) Reach of leading social networking sites used by those aged 15 to 25 in the United Kingdom (UK) as of 3rd quarter 2020. www.statista.com/statistics/1059462/social-media-usage-uk-age/.Google Scholar
Sun, J., Harris, K., and Vazire, S. (2019) Is Well-Being Associated with the Quantity and Quality of Social Interactions? Journal of Personality and Social Psychology, 119(6), 14781496.Google Scholar
Taddei, S., and Contena, B. (2013) Privacy, Trust and Control: Which Relationships with Online Self-Disclosure?. Computers in Human Behavior, 29(3), 821826.Google Scholar
van der Werff, L, Real, C., and Lynn, T. (2018) Individual Trust and the Internet. In Searle, R., Nienaber, A., Sitkin, S. B., eds., Trust. Oxford: Routledge, pp. 391–407.Google Scholar
Waber, B, Magnolfi, J., and Lindsay, G. (2014) Workplaces That Move People. Harvard Business Review (October). https://hbr.org/2014/10/workspaces-that-move-people.Google Scholar
Watermeyer, R., Crick, T., Knight, C., and Goodall, J. (2020) COVID-19 and Digital Disruption in UK Universities: Afflictions and Affordances of Emergency Online Migration. Higher Education, 1.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×