Skip to main content Accessibility help
Hostname: page-component-848d4c4894-8kt4b Total loading time: 0 Render date: 2024-06-22T07:36:14.375Z Has data issue: false hasContentIssue false

11 - The Healthy Organization

Published online by Cambridge University Press:  09 November 2023

Charles C. Snow
Pennsylvania State University
Øystein D. Fjeldstad
BI Norwegian Business School
Get access


The ability to organize is our most valuable social technology. Organizing affects an enterprise’s efficiency, effectiveness, and ability to adapt. Modern organizations operate in increasingly complex, dynamic environments, which puts a premium on adaptation. Compared to traditional organizations, modern organizations are flatter and more open to their environment. Their processes are more generative and interactive – actors themselves generate and coordinate solutions rather than follow hierarchically devised plans and directives. Modern organizations search outside their boundaries for resources wherever they may exist. They coproduce products and services with suppliers, customers, and partners. They collaborate, both internally and externally, to learn and become more capable. In this book, leading voices in the field of organization design articulate and exemplify how a combination of agile processes, artificial intelligence, and digital platforms powers adaptive, sustainable, and healthy organizations.

Publisher: Cambridge University Press
Print publication year: 2023

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)


Betz, C. L. 2019. Generations X, Y, and Z. Journal of Pediatric Nursing 44: A7–A8.CrossRefGoogle Scholar
Centre for Ageing Better. 2017. People are living longer. Report. Scholar
CIPD. 2021. Health and wellbeing at work survey 2021. Chartered Institute of Personnel and Development, London. Scholar
Goh, J., Pfeffer, J., & Zenios, S. A. 2016. The relationship between workplace stressors and mortality and health costs in the United States. Management Science 62(2): 608628.Google Scholar
Groeger, J. A., Zijlstra, F., & Dijk, D. 2004. Sleep quantity, sleep difficulties and their perceived consequences in a representative sample of some 2000 British adults. Journal of Sleep Research 13(4): 359371.Google Scholar
Hafner, M., Stepanek, M., Taylor, J., Troxel, W., & Stolk, C. 2017. Why sleep matters: the economic costs of insufficient sleep: a cross-country comparative analysis. Rand Health Quarterly 6(4): 11.Google Scholar
Hesketh, I. & Cooper, C. 2014. Leaveism at work. Occupational Medicine 64(3): 146147.Google Scholar
Hesketh, I. & Cooper, C. 2018. Managing Health and Well-Being in the Public Sector: A Guide to Best Practice. Routledge Psychology Press, New York, NY.Google Scholar
Hesketh, I. & Cooper, C. 2019. Wellbeing at Work: How to Design, Implement and Evaluate an Effective Strategy. Kogan Page, London, UK.Google Scholar
Hesketh, I. & Cooper, C. 2021. Managing Workplace Health and Wellbeing during a Crisis: How to Support Your Staff in Difficult Times. Kogan Page, London, UK.Google Scholar
Hesketh, I., Cooper, C., & Ivy, J. 2014. Leaveism and public-sector reform: will the practice continue? Journal of Organizational Effectiveness: People and Performance 1(2): 205212.CrossRefGoogle Scholar
Hesketh, I., Cooper, C., & Ivy, J. 2015. Leaveism and work–life integration: the thinning blue line? Policing 9(2): 183194.Google Scholar
Hesketh, I., Cooper, C., & Ivy, J. 2017. Well-being and engagement: the key to unlocking discretionary effort? Policing 11(1): 6273.Google Scholar
Holt, S. & Marques, J. 2012. Empathy in leadership: appropriate or misplaced? An empirical study on a topic that is asking for attention. Journal of Business Ethics 105(1): 95105.Google Scholar
Hood, C. 1991. A public management for all seasons? Public Administration 69(1): 319.Google Scholar
Houdmont, J., Elliott-Davies, M., & Donnelly, J. 2018. Leaveism in English and Welsh police forces: baseline reference values. Occupational Medicine 68(9): 593599.Google Scholar
Howarth, A., Quesada, J., Silva, J., Judycki, S., & Mills, P. R. 2018. The impact of digital health interventions on health-related outcomes in the workplace: a systematic review. Digital Health 4. DOI:10.1177/2055207618770861.Google Scholar
Johns, G. 2010. Presenteeism in the workplace: a review and research agenda. Journal of Organizational Behavior 31(4): 519542.CrossRefGoogle Scholar
Lowe, G. 2020. Creating Healthy Organizations: Taking Action to Improve Employee Well-Being. University of Toronto Press, Toronto, Canada.CrossRefGoogle Scholar
Meister, J. C. & Willyerd, K. 2010. The 2020 Workplace: How Innovative Companies Attract, Develop, and Keep Tomorrow’s Employees Today. HarperCollins, New York, NY.Google Scholar
Milligan-Saville, J. S., Tan, L., Gayed, A. et al. 2017. Workplace mental health training for managers and its effect on sick leave in employees: a cluster randomised controlled trial. The Lancet Psychiatry 4(11): 850858.Google Scholar
Moore, R. T., Kaprielian, R., & Auerbach, J. 2009. “Asleep at the wheel”: report of the Special Commission on Drowsy Driving. Massachusetts General Court, Boston, MA. Scholar
Parmer, B. 2014. The Empathy Era: Women, Business and the New Pathway to Profit. Lady Geek Ltd., London, UK.Google Scholar
Pfeffer, J. 2018a. Dying for a Paycheck: How Modern Management Harms Employee Health and Company Performance – and What We Can Do about It. HarperBusiness, New York, NY.Google Scholar
Pfeffer, J. 2018b. Warning: AI may be hazardous to employee health. Forbes, December 4. Scholar
Ramazzini, B. 2001. De Morbis artificum diatriba [Diseases of workers]. American Journal of Public Health 91(9): 13801382.CrossRefGoogle ScholarPubMed
Riess, H., Kelley, J. M., & Bailey, R. W. 2012. Empathy training for resident physicians: a randomized controlled trial of a neuroscience-informed curriculum. Journal of General Internal Medicine 27(10): 12801286.Google Scholar
Rousseau, D. M. 1995. Psychological Contract in Organizations: Understanding Written and Unwritten Agreements. SAGE Publications, Thousand Oaks, CA.Google Scholar
Southwick, S. M. & Charney, D. S. 2012. Resilience: The Science of Mastering Lifes Greatest Challenges. Cambridge University Press, Cambridge, UK.Google Scholar
Stewart, W. F., Ricci, J. A., Chee, E., Morganstein, D., & Lipton, R. 2003. Lost productive time and cost due to common pain conditions in the US workforce. Journal of the American Medical Association 290(18): 24432454.Google Scholar
Thackrah, C. T. 1832. The Effects of the Principal Arts, Trades and Professions, and of Civic States and Habits of Living, on Health and Longevity: With a Particular Reference to the Trades and Manufacturers of Leeds, and Suggestions for the Removal of Many of the Agents, Which Produce Diseases, and Shorten the Duration of Life. From the London ed., with improvements. Porter, London, UK.Google Scholar
Walker, M. 2018. Why We Sleep: The New Science of Sleep and Dreams. Penguin, London, UK.Google Scholar
Weinberg, A., Hudson, J. H., Pearson, A., & Chowdhury, S. B. 2018. Organizational uptake of NICE guidance in promoting employees’ psychological health. Occupational Medicine 69(1): 4753.Google Scholar

Save book to Kindle

To save this book to your Kindle, first ensure is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the or variations. ‘’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats