Hostname: page-component-8448b6f56d-tj2md Total loading time: 0 Render date: 2024-04-19T19:18:30.472Z Has data issue: false hasContentIssue false

Wasta: Advancing a Holistic Model to Bridge the Micro-Macro Divide

Published online by Cambridge University Press:  21 July 2020

Sa'ad Ali*
Affiliation:
University of Derby, UK
David Weir
Affiliation:
York St. John University, UK
*
Corresponding author: Sa'ad Ali (s.ali@derby.ac.uk)

Abstract

This article offers a synthesis of understandings of wasta, seen as a form of social network prevalent in the Arab Middle East. Whilst there has been increasing interest in this practice, research remains fragmented and has been criticised for its limited theoretical rigor. To address this issue, a systematic review of peer-reviewed journal articles exploring wasta published between 1993 and 2019 was conducted. We analysed the identified papers according to the theoretical lens from which wasta was viewed, creating a bridge between a theoretical focus on the macro aspect of wasta and an alternative focus on its micro aspects, leading to the development of a holistic model of wasta. The model also helps us to understand the complexity of wasta, both as the network itself and as the social ties that exist among its members, and sheds light on the complex nature of the role and interactions of the wasta. The findings respond to calls for more holistic and inclusive research to inform social networks research and bridge the micro–macro divide. This article offers recommendations to future researchers to build on the holistic and emic approach to wasta research adopted here.

摘要

摘要

本文对于Wasta 这一盛行于阿拉伯中东的社会网络形式提供了综合的理解。虽然人们对于这种实践越来越有兴趣,但研究依然是分割的,而且被批评为缺乏理论上的严谨。为了解决这一问题,我们系统地回顾了1993至2019年间发表在同行评审期刊上探讨Wasta的文章。我们根据这些文章看待Wasta的理论视角进行分析,在关注Wasta的宏观和微观方面的理论视角之间建立了联系,从而建立了一个关于Wasta的整体模型。该模型有助于我们理解Wasta作为网络本身和存在于成员之间的社会联系所具有的复杂性,从而阐明Wasta的角色和互动的复杂本质。这些发现响应了在社会网络领域开展更整体更包容的研究并打通宏观和微观分割的呼吁。本文为未来研究Wasta的学者建立整体和客位的方法提供了建议。

Аннотация

АННОТАЦИЯ

Эта статья предлагает соединение понятий Wasta, которое считается формой социальной сети на арабском Ближнем Востоке. Несмотря на растущий интерес к этому явлению, исследования остаются разрозненными и подвергаются критике за отсутствие теоретической строгости. Чтобы решить эту проблему, мы провели систематический обзор рецензируемых научных статей, которые были посвящены исследованию Wasta и опубликованы в период с 1993 по 2019 годов. Мы проанализировали отобранные статьи с точки зрения теоретического подхода к явлению Wasta, с целью соединить теоретическую направленность на макроуровень Wasta с вниманием к микроаспектам этого явления, что привело к развитию целостной модели Wasta. Данная модель также помогает понять сложность явления Wasta, как в смысле социальной сети, так и социальных связей, которые существуют между ее членами, а также проливает свет на сложный характер роли и взаимодействий внутри Wasta. Наши выводы откликаются на призывы к более целостным и всеобъемлющим исследованиям, чтобы внести свой вклад в изучение социальных связей и преодоление разрыва между микро- и макроуровнями. В этой статье предлагаются рекомендации для будущих исследователей, которые последуют целостному и эмическому подходу в изучении Wasta, который был принят в данной работе.

Resumen

RESUMEN

Este artículo ofrece una síntesis de los entendimientos sobre el Wasta, visto cómo una forma de red social prevalente en el Oriente Medio árabe. Mientras que ha aumentado el interés en esta práctica, la investigación sigue fragmentada y ha sido criticada por su limitado rigor teórico. Para abordar este problema, se llevó a cabo una revisión sistemática de los artículos de revistas revisados por pares que exploraban el Wasta publicados entre 1993 y 2019. Analizamos los trabajos identificados de acuerdo con el objetivo teórico desde el que se vio el Wasta, creando un puente entre un enfoque teórico en el aspecto macro del Wasta y un enfoque alternativo en sus aspectos micro, lo que conduce al desarrollo de un modelo holístico del Wasta. El modelo también nos ayuda a entender la complejidad del Wasta, tanto como la propia red como como los lazos sociales que existen entre sus miembros, y arroja luz sobre la compleja naturaleza del papel y las interacciones del Wasta. Los hallazgos responden a los llamamientos de una investigación más holística e inclusiva para informar la investigación de las redes sociales y hacer un puente entre la división micro-macro. Este artículo ofrece recomendaciones a los futuros investigadores para aprovechar el enfoque holístico y emico de la investigación del Wasta adoptada aquí.

Type
Special Issue Articles
Copyright
Copyright © The Author(s) 2020. Published by Cambridge University Press on behalf of The International Association for Chinese Management Research

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

Footnotes

ACCEPTED BY Guest Editors Fida Afiouni, Sven Horak, and Alena Ledeneva, Senior Editors Yanjie Bian and Maral Muratbekova-Touron, and Deputy Editor Carl F. Fey

References

REFERENCES

*Abalkhail, J. H., & Allan, B. 2016. Wasta and women's careers in the Arab Gulf States. Gender in Management: An International Journal, 31(3): 162180.Google Scholar
*Akhunjonov, U., & Obrenovic, B. 2016. Building of social capital among workers in project teams and its effect on knowledge sharing: A Saudi Arabia's cultural context. International Journal of Innovation and Economics Development, 1(7): 3340.Google Scholar
*Al-Ramahi, A. 2008. Wasta in Jordan: A distinct feature of (and benefit for) Middle Eastern society. Arab Law Quarterly, 22(1): 3562.CrossRefGoogle Scholar
*Al-Salem, A., & Speece, M. 2017. Women in leadership in Kuwait: A research agenda. Gender in Management, 32(2): 141162.CrossRefGoogle Scholar
*Albin Shaikh, H., Purchase, S., & Brush, G. 2019. Arabic business relationship characteristics: A social capital perspective. Journal of Business & Industrial Marketing, 34(2): 412425.CrossRefGoogle Scholar
*Aldossari, M., & Robertson, M. 2015. The role of wasta in repatriates’ perceptions of a breach to the psychological contract: A Saudi Arabian case study. International Journal of Human Resource Management, 27(16): 18541873.CrossRefGoogle Scholar
Ali, S. 2016. Social capital in Jordan: The impact of wasta on employee selection in banks operating in Jordan. PhD thesis, Nottingham Trent University.Google Scholar
*Ali, S., Raiden, A., & Kirk, S. 2013. Wasta in the Jordanian culture: A study in the banking sector. International Journal of Innovations in Business, 2(6): 529550.Google Scholar
*Aljbour, R. H., & Hanson, R. J. 2015. Task complexity and non-Arab expatriates' wasta performance in Arab markets. Middle East Journal of Management, 2(1): 119.CrossRefGoogle Scholar
*Aljbour, R. H., Hanson, R. J., & El-Shalkamy, M. M. 2013. Cultural training impact on non-Arab leaders’ network performance in Arab markets. Middle East Journal of Management, 1(1): 327.CrossRefGoogle Scholar
*Alwerthan, T. A. 2016. Investigating favoritism from a psychological lens. The Journal of Values-Based Leadership, 9(2): 110.Google Scholar
*Alwerthan, T. A., Swanson, D., & Rogge, R. 2017. It's better to give than to receive: Psychological need satisfaction mediating links between wasta (favouritism) and individuals' psychological distress. International Journal of Psychology, 53(1): 1120.CrossRefGoogle ScholarPubMed
*Bachkirov, A. 2019. Towards a better understanding of organizational buying behavior across cultures: Empirical evidence from the Arabian Gulf. Journal of Business and Industrial Marketing, 34(7): 15211532.CrossRefGoogle Scholar
*Bailey, D. C. 2012. Women and wasta: The use of focus groups for understanding social capital and Middle Eastern women. The Qualitative Report, 17(65): 118.Google Scholar
*Baranik, L., Gorman, B., & Wales, W. 2018. What makes Muslim women entrepreneurs successful? A field study examining religiosity and social capital in Tunisia. Sex Roles, 78: 208219.CrossRefGoogle Scholar
*Barnett, A., Yandle, B., & Naufal, G. 2013. Regulation, trust and cronyism in Middle Eastern societies: The simple economics of “wasta. The Journal of Socio-Economics, 44: 4146.CrossRefGoogle Scholar
*Berger, R., & Herstein, R. 2017. Marketing to the Arab world. International Journal of Conceptions on Management and Social Sciences, 5(1): 710.Google Scholar
*Berger, R., Herstein, R., McCarthy, D., & Puffer, S. 2019. Doing favors in the Arab world. International Journal of Emerging Markets, 14(5): 916943.CrossRefGoogle Scholar
*Berger, R., Silbiger, A., Herstein, R., & Barnes, B. 2014. Analyzing business-to-business relationships in an Arab context. Journal of World Business, 50(3): 454464.CrossRefGoogle Scholar
Blau, P. M. 1964. Exchange, power and social life. New York, NY: Wiley.Google Scholar
Bourdieu, P., & Wacquant, L. 1992. Réponses. Pour une anthropologie réflexive. Paris, France: Éditions du Seuil.Google Scholar
*Brahms, K. S., & Schmitt, M. 2017. “It's all about something we call wasta”: A motivated moralization approach to favoritism in the Jordanian workplace. Social Justice Research, 30: 145170.CrossRefGoogle Scholar
*Brandstaetter, T. 2011. Informal institutions, personalism and organisational behaviour in the Arab world and China (Wasta and Guanxi). Journal of Regional Development, 3(1): 7082.Google Scholar
*Buehler, M. 2016. Do you have “connections” at the courthouse? An original survey on informal influence and judicial rulings in Morocco. Political Research Quarterly, 69(4): 760772.Google Scholar
Burt, R. S. 1992. Structural holes: The social structure of competition. Cambridge, MA: Harvard University Press.Google Scholar
Burt, R. S. 2000. The network structure of social capital. Research In Organizational Behaviour, 22: 345423.CrossRefGoogle Scholar
Burt, R. S. 2001. Structural holes versus network closure as social capital. In Lin, N., Cook, K., & Burt, R. S. (Eds.), Social capital, theory and research: 3157. London, UK: Aldine Transaction 2001.Google Scholar
Burt, R. S. 2005. Brokerage & closure: An introduction to social capital. New York, NY: Oxford University Press.Google Scholar
Chen, J. 2016. Internationalization of Chinese firms: What role does guanxi play for overcoming their liability of outsidership in developed markets? Thunderbird International Business Review, 59(3): 367383.CrossRefGoogle Scholar
Chen, C. C., Chen, X. P., & Huang, S. 2013. Chinese guanxi: An integrative review and new directions for future research. Management and Organization Review, 9(1): 167207.CrossRefGoogle Scholar
Cho, Y., & Egan, T. 2009. Action learning research: A systematic review and conceptual framework. Human Resource Development Review, 8(4): 431462.Google Scholar
*Ciftci, S., & Bernick, E. M. 2015. Utilitarian and modern: Clientelism, citizen empowerment, and civic engagement in the Arab world. Democratization, 22(7): 11611182.CrossRefGoogle Scholar
Coleman, J. 1988. Social capital in the creation of human capital. American Journal of Sociology, 94: 95120.CrossRefGoogle Scholar
Coleman, J. 1990. Foundations of social theory. London, UK: Harvard University Press.Google Scholar
Cullinane, N., & Dundon, T. 2006. The psychological contract: A critical review. International Journal of Management Reviews, 8(2): 113129.CrossRefGoogle Scholar
*Cunningham, R. B., & Sarayrah, Y. K. 1993. Wasta: The hidden force in Middle Eastern society. Westport, CT: Praegar.Google Scholar
*Cunningham, R. B., & Sarayrah, Y. K. 1994. Taming wasta to achieve development. Arab Studies Quarterly, 16(3): 2941.Google Scholar
*De Waal, A., & Frijns, M. 2016. The influence of the UAE context on management practice in UAE business. International Journal of Islamic and Middle Eastern Finance and Management, 9(2): 236253.CrossRefGoogle Scholar
*Egan, M., & Tabar, P. 2016. Bourdieu in Beirut: Wasta, the state and social reproduction in Lebanon. Middle East Critique, 25(3): 249270.CrossRefGoogle Scholar
*El-Said, H., & Harrigan, J. 2009. You reap what you plant: Social networks in the Arab world–the Hashemite Kingdom of Jordan, World Development, 37(7): 12351249.CrossRefGoogle Scholar
*Fawzi, N., & Almarshed, S. 2013. HRM context: Saudi culture, “wasta” and employee recruitment post-positivist methodological approach, the case of Saudi Arabia. Journal of Human Resources Management and Labor Studies, 1(2): 2538.Google Scholar
*Fidler, C. S., Kannan., R. K., & Rogerson, S. 2011. Barriers to e-government implementation in Jordan: The role of wasta. International Journal of Technology and Human Interaction, 7(2): 920.CrossRefGoogle Scholar
Fu, P. P., Tsui, A. S., & Dess, G. G. 2006. The dynamics of guanxi in Chinese high-tech firms: Implications for knowledge management and decision making. Management International Review, 46: 277305.CrossRefGoogle Scholar
Fukuyama, F. 1996. Trust: The social virtues and the creation of prosperity. New York, NY: The Free Press.Google Scholar
Gittell, R., & Vidal, A. 1998. Community organising: Building social capital as a development strategy. Thousand Oaks, CA: Sage Publications.Google Scholar
*Gold, D., & Naufal, G. 2012. Wasta: The other invisible hand. A case study of university students in the Gulf. Journal of Arabian Studies: Arabia, the Gulf, and the Red Sea, 2(1): 5973.CrossRefGoogle Scholar
Goldspink, C., & Kay, R. 2004. Bridging the micro–macro divide: A new basis for social science. Human Relations, 57(5): 597618.CrossRefGoogle Scholar
Granovetter, M. 1973. The strength of weak ties. American Journal of Sociology, 78(6): 13601380.CrossRefGoogle Scholar
Granovetter, M. 2005. The impact of social structure on economic outcomes. Journal of Economic Perspectives, 19(1): 3350.CrossRefGoogle Scholar
Greenwood, R., Oliver, C., Sahlin, K., & Suddaby, R. 2008. The Sage handbook of organizational institutionalism. London, UK: Sage Publications.Google Scholar
*Harbi, S. A., Thursfield, D., & Bright, D. 2017. Culture, wasta and perceptions of performance appraisal in Saudi Arabia. The International Journal of Human Resource Management, 28(19): 27922810.Google Scholar
*Hawkins, T. G., Randall, W. S., Coyne, A. V., & Baitalmal, M. H. 2014. Sustainable integrity: How reverse auctions can benefit suppliers in emerging markets. Supply Chain Management, 19(2): 126141.CrossRefGoogle Scholar
Herreros, F., & Criado, H. 2008. The state and the development of social trust. International Political Science Review, 29(1): 5371.CrossRefGoogle Scholar
Horak, S. 2014. Antecedents and characteristics of informal relation-based networks in Korea: Yongo, yonjul and inmaek. Asia Pacific Business Review, 20(1): 78108.CrossRefGoogle Scholar
Horak, S., & Klein, A. 2016. Persistence of informal social networks in East Asia: Evidence from South Korea. Asia Pacific Journal of Management, 33(3): 673694.CrossRefGoogle Scholar
Horak, S., & Taube, M. 2016. Same but different? Similarities and fundamental differences of informal social networks in China (guanxi) and Korea (yongo). Asia Pacific Journal of Management, 33(3): 595616.CrossRefGoogle Scholar
*Houjer, R. 2016. Cultural relational antecedent of trust: Wasta in the United Arab Emirates. International Journal of Islamic Marketing and Branding, 1(4): 341355.CrossRefGoogle Scholar
*Hutchings, K., & Weir, D. 2006a. Guanxi and wasta: A comparison. Thunderbird International Business Review, 48(1): 141156.CrossRefGoogle Scholar
*Hutchings, K., & Weir, D. 2006b. Understanding networking in China and the Arab World. Journal of European Industrial Training, 30(4): 272290.CrossRefGoogle Scholar
*Hyndman-Rizk, N. 2014. Migration, wasta and big business success: The paradox of capital accumulation in Sydney's Hadchiti Lebanese community. Labour and Management in Development Journal, 15(1): 123.Google Scholar
*Iles, P., Almhodie, A., & Baruch, Y. 2012. Managing HR in the Middle East: Challenges in the public sector. Public Personnel Management, 41(3): 465492.CrossRefGoogle Scholar
*Jenio, F. Z. 2018. W is for wasta: A grounded theory for the relationship between language and culture. Arabic Language, Literature and Culture, 3(1): 18.CrossRefGoogle Scholar
*Khakhar, P., & Rammal, H. G. 2013. Culture and business networks: International business negotiations with Arab managers. International Business Review, 22(3): 578590.CrossRefGoogle Scholar
*Kilani, M., Al Junidi, R., & Al Riziq, R. 2015. The role that Nepotism (wasta) plays in conflict and conflict management within groups in private organizations in Jordan and MENA region. Middle East Journal of Business, 10(3): 5969.CrossRefGoogle Scholar
Kostova, T., Roth, K., & Dacin, M. T. 2008. Institutional theory in the study of multinational corporations: A critique and new directions. Academy of Management Review, 33(4): 9941006.CrossRefGoogle Scholar
Kuhn, T. 2012. Negotiating the micro–macro divide: Thought leadership from organizational communication for theorizing organization. Management Communication Quarterly, 26(4): 543584.CrossRefGoogle Scholar
Ledeneva, A. V. 2006. How Russia really works: The informal practices that shaped post- Soviet politics and business. Ithaca, NY: Cornell University Press.Google Scholar
Ledeneva, A. V. 2018. The global encyclopaedia of informality, 1(2). London, UK: UCL Press.Google Scholar
Li, P. P. 2007. Social tie, social capital, and social behavior: Toward an integrative model of informal exchange. Asia Pacific Journal of Management, 24(2): 227246.CrossRefGoogle Scholar
Li, P. P., Zhou, S., Zhou, A., & Yang, Z. 2019. Reconceptualizing and redirecting research on guanxi: ‘Guan-Xi’ interaction to form a multicolored Chinese knot. Management and Organization Review, 15(3): 643677.CrossRefGoogle Scholar
Lin, N. 2001. Social capital: A theory of social structure and action. Cambridge, UK: Cambridge University Press.CrossRefGoogle Scholar
*Loewe, M., Blume, J., & Speer, J. 2008. How favouritism affects the business climate: Empirical evidence from Jordan. Middle East Journal, 62(2): 259276.Google Scholar
*Makhoul, J., & Harrison, L. 2002. Development perspectives: Views from rural Lebanon. Development in Practice, 12(5): 613624.CrossRefGoogle Scholar
*Makhoul, J., & Harrison, L. 2004. Intercessory wasta and village development in Lebanon. Arab Studies Quarterly, 26(3): 2541.Google Scholar
*Mann, L. 2013. ‘We do our bit in our own space’: DAL Group and the development of a curiously Sudanese enclave economy. Journal of Modern African Studies, 51(2): 279303.CrossRefGoogle Scholar
*Mann, L. 2014. Wasta! The long-term implications of education expansion and economic liberalisation on politics in Sudan. Review of African Political Economy, 41(142): 561578.CrossRefGoogle Scholar
*Megheirkouni, M., & Weir, D. 2019. Insights into informal practices of sport leadership in the Middle East: The impact of positive and negative wasta. International Journal of Sport Policy and Politics, 11(4): 639656.CrossRefGoogle Scholar
*Metcalfe, B. 2007. Gender and human resource management in the Middle East. International Journal of Human Resource Management, 18(1): 5474.CrossRefGoogle Scholar
*Mohamed, A., & Mohamed, S. 2011. The effect of wasta on perceived competence and morality in Egypt. Journal of Cross Cultural Management, 18(4): 412425.CrossRefGoogle Scholar
Onoshchenko, O., & Williams, C. C. 2013. Paying for favours: Evaluating the role of blat in post-Soviet Ukraine. Journal of Contemporary Central and Eastern Europe, 21(2–3): 529–277.Google Scholar
Onoshchenko, O., & Williams, C. C. 2014. Evaluating the role of blat in finding graduate employment in post-Soviet Ukraine: The “dark side” of job recruitment?. Employee Relations, 36(3): 254265.CrossRefGoogle Scholar
Putnam, R. 1995. Bowling alone: America's declining social capital. Journal of Democracy, 6(1): 6578.CrossRefGoogle Scholar
Qi, X. 2013. Guanxi, social capital theory and beyond: Toward a globalized social science. British Journal of Sociology, 64(2): 308324.CrossRefGoogle Scholar
*Rouibah, K., & Al-Hassan, A. 2019. Continuous intention of entry-level MIS professionals to stay working in the MIS field: The effect of wasta and skill-job fit. Journal of Global Information Management, 27(2): 123.CrossRefGoogle Scholar
*Sabri, C., & Bernick, M. 2014. Utilitarian and modern: Clientisim, citizen empowerment, and civic engagement in the Arab World. Democratisation, 22(7): 11611182.Google Scholar
*Sapsford, R., Tsourapas, G., Abbott, P., & Teti, A. 2019. Corruption, trust, inclusion and cohesion in North Africa and the Middle East. Applied Research Quality Life. 14: 121.CrossRefGoogle Scholar
Sato, Y. 2010. Are Asian sociologies possible? Universalism versus particularism. In Burawoy, M., Chang, M., & Hsieh, M. F. (Eds.), Facing an unequal world: Challenges for a global sociology, 2: 192200. Taipei: Institute of Sociology, Academia Sinica, and Council of National Associations of International Sociological Association.Google Scholar
*Sefiani, Y., Davies, B. J., Bown, R., & Kite, N. 2018. Performance of SMEs in Tangier: The interface of networking and ‘wasta. EuroMed Journal of Business, 13(1): 2043.CrossRefGoogle Scholar
*Sfier, E. K. 2019. Wasta, the impact of preferment on organizational culture and human resource management. International Journal of Applied Management Theory and Research, 1(1): 1632.CrossRefGoogle Scholar
*Sidani, Y., & Thornberry, J. 2013. Nepotism in the Arab World: An institutional theory perspective. Business Ethics Quarterly, 23(1): 6996.Google Scholar
*Smith, P. B., Huang, H. J., Harb, C., & Torres, C. 2012b. How distinctive are indigenous ways of achieving influence? A comparative study of guanxi, wasta, jeitinho, and “pulling strings”. Journal of Cross-Cultural Psychology, 34(1): 135150.CrossRefGoogle Scholar
*Smith, P. B., Torres, C., Leong, C. H., Budhwar, P., Achoui, M., & Lebedeva, N. 2012a. Are indigenous approaches to achieving influence in business organizations distinctive? A comparative study of guanxi, wasta, jeitinho, svyazi and pulling strings, The International Journal of Human Resource Management, 23(2): 333348.CrossRefGoogle Scholar
*Stevens, M. R. 2016. The collapse of social networks among Syrian refugees in urban Jordan. Contemporary Levant, 1(1): 5163.CrossRefGoogle Scholar
*Syed, J., Ali, F., & Hennekam, S. 2018. Gender equality in employment in Saudi Arabia: A relational perspective. Career Development International, 23(2): 163177.CrossRefGoogle Scholar
*Talib, A. A. 2017. WASTA: The good, the bad and the ugly. Middle East Journal of Business, 12(2): 39.CrossRefGoogle Scholar
*Tlaiss, H., & Kauser, S. 2010. Perceived organizational barriers to women's career advancement in Lebanon. Gender in Management, 25(6): 462496.CrossRefGoogle Scholar
*Tlaiss, H., & Kauser, S. 2011. The importance of wasta in the career success of Middle Eastern managers. Journal of European Industrial Training, 35(5): 467486.Google Scholar
Tsui, A. S. 2004. Contributing to global management knowledge: A case for high quality indigenous research. Asia Pacific Journal of Management, 21(4): 491513.CrossRefGoogle Scholar
*Tucker, L. R., & Bucton-Tucker, R. 2014a. A theoretical approach to the study of wasta. Middle East Journal of Management, 1(4): 362382.CrossRefGoogle Scholar
*Tucker, L. R., & Bucton-Tucker, R. 2014b. The use of vignettes to measure the dynamics of wasta. International Journal of Arts and Sciences, 7(3): 485497.Google Scholar
*Velez-Calle, A., Robledo-Ardila, C., & Rodriguez-Rios, J. D. 2015. On the influence of interpersonal relations on business practices in Latin America: A comparison with the Chinese guanxi and the Arab wasta. Thunderbird International Business Review, 57(4): 281293.CrossRefGoogle Scholar
Watson, T. J. 2002. Organising and managing work. Organisational, managerial and strategic behaviour in theory and practice, 2nd Ed. London, UK: Pearson.Google Scholar
Weir, D. T. H. 2000. Management in the Arab world. In Warner, M. (Ed.), Management in emerging countries: Regional encyclopaedia of business and management. London, UK: Business Press/Thomson Learning.Google Scholar
*Weir, D., & Hutchings, K. 2015. Cultural embeddedness and contextual constraints: knowledge sharing in Chinese and Arab Cultures. Knowledge and Process Management, 12(2): 8998.CrossRefGoogle Scholar
Williams, C. C., & Yang, J. 2017. Evaluating the use of personal networks to circumvent formal processes: A case study of vruzki in Bulgaria. South East European Journal of Economics and Business, 12(1): 5767.CrossRefGoogle Scholar
Xin, K. R., & Pearce, J. L. 1996. Guanxi: Connections as substitutes for formal institutional support. The Academy of Management Journal, 39(6): 1641–58.Google Scholar