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1 - Ethical Business Culture in Brazil

Advantages and Obstacles of National Jeitinho

from Part I - Ethical Business Cultures: Country Perspectives

Published online by Cambridge University Press:  19 October 2017

Douglas Jondle
Affiliation:
Bains Jondle & Associates LLC
Alexandre Ardichvili
Affiliation:
University of Minnesota
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Summary

Abstract

Doing business in Brazil requires a thorough understanding of what ethical business culture means in the country and how this culture is related to the inherent threats and opportunities in the Brazilian business environment, stressing the private and public connection, as many economic crises have had their origins in corruption scandals and ethical deviations. Historical and cultural factors such as jeitinho (a specific Brazilian approach to circumventing bureaucratic barriers and solving problems using informal networks of relationships and favors) still permeate social and business behavior, hindering the development of a more professional and ethical business culture for both private and public enterprises and impairing a more consistent national growth. Despite progress, made recently, changing a traditionally paternalist, personalist, and impunity-based business culture is neither easy nor automatic. Merely adopting codes of conduct has proven to be insufficient to transform Brazilian business culture, which is typically characterized by power concentration, paternalism, personal loyalty, and conflict avoidance. We explore this context behind the Brazilian model of ethical business culture and invite investors to cautiously enter the market, consciously preparing to both face it and help with the required change.

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Chapter
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Publisher: Cambridge University Press
Print publication year: 2017

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