We discuss the infrared spectral energy distribution of Be stars, focusing on new results obtained with the Infrared Space Observatory. The 60-160 μm flux of some Be stars is higher than expected, which may be due to cold dust or an outer disk component with enhanced densities. The infrared spectrum of Be stars is dominated by numerous HI recombination lines, whose line strengths show a complex behaviour. The electron temperature in the disk of ϒ Cas was found to be about 9500 K, and evidence for an elevated temperature near the upper part of the disk is presented. Be stars may be recognized from their infrared spectrum on the basis of HI line flux ratios.