Exploring evidence utilisation in a heavily politicised policy area, this paper suggests that established models of research utilisation provide inadequate grounds to conceptualise the evidence and policy relationship in this context. This is because they operate at too high a level of abstraction and have a narrow understanding of the association. Using recent developments in UK drug classification policy as a case study, a newer ‘processual model’ is (tentatively) advocated. This highlights the complexity and nuance of the policy process and its accompanying use of evidence which, it is claimed, more accurately depicts the evidence and policy relationship in this particular scenario.

‘Unemployment Benefit II’ (Arbeitslosengeld II) is the newly created benefit in Germany for workless and needy people of working age who either lack or have exhausted entitlements in the contribution-based unemployment insurance system. This paper explores the effects of an ‘activating’ benefit regime on respondents with inferior health-related capacities by re-analysing data from a recent customer panel survey of this population of recipients. For one, the overall level of activation produced by the new system is differentiated with regard to the health status of the target population. Second, the effects of activation on two employment-related outcomes are estimated, taking health into account.

In juxtaposition to the sizeable literature on workfare, there is a significant gap of research on the Learning, Earning, and Parenting (LEAP) policy of Ontario Works, a workfare program for teen parents in Canada. The purpose of this article is to discuss a qualitative study exploring the adequacy and efficacy of the program. Findings indicate that while some amendments are necessary for LEAP specifically, significant modifications are needed to the overall workfare policy. A paradigmatic shift in the characterisation of workfare recipients is also necessary to extricate mothers from the cycle of poverty associated with social assistance access.

Labour and Conservatives' claims that welfare conditionality is ‘fair’ rely upon an empirically unsupported assumption that almost-equal opportunities can exist alongside starkly unequal outcomes. Fifty interviews examined in-depth a diverse sample's values, views about work and welfare, and labour market choices. Respondents' views on equality strongly influenced their views on conditionality and what they considered acceptable labour market behaviour. ‘Alternative’ unemployed respondents, who rejected politicians' suggestions they ‘should work’, nevertheless favoured an equal society with work obligations and often undertook voluntary work. The article concludes that policy-makers should be more sensitive to Jobseeker's Allowance claimants' diverse moralities and motivations.

The question of how best to account for the multidimensional character of welfare states has become an integral part of discussions on the so-called dependent variable problem within comparative welfare state research. In this paper, we discuss challenges from an attempt to capture productive and protective welfare state dimensions by means of several methodological techniques, namely Z-score standardisation, cluster analysis, factor analysis and fuzzy-set ideal type analysis. While we illustrate that a decision to use any one of these techniques has a substantial bearing on the produced findings, we specifically argue that fuzzy-set ideal type analysis offers considerable advantages over more traditional, statistically rooted approaches. This is particularly true if the observed dimensions are conceptually distinct and ‘antithetical’.

The inherent problems and limitations of managing risk and uncertainty are examined in a salient case setting – the English NHS. The ‘dark-side’ of simply trusting professionals to pursue their own craft, as acknowledged by Sennett, has been politicised to under-gird an increased use of quasi-markets, via the choice agenda, and governance. It is argued that these alternatives to trust – price and control – are further dysfunctional still. The innate tendencies of governance, and therefore choice, to lose sight of patient care are even more pronounced than the fallibility of professionals. A new, qualified form of trust is proposed in resolution.

Paid work has traditionally been seen as a core element in the construction of masculine identities. Willis (1977) has, for example, linked working-class masculinity to shop floor culture. It is, however, clear that many communities cannot rely on the stable employment around which familiar models of working-class identity were forged. This paper examines how the male residents of a deprived former council estate in the north of England have responded to the loss of traditional employment opportunities. It is argued that paid informal work has become an important way for some working-class men to express their identity.

The 2008 recession presents a double challenge to legal aid. Unemployment extends legal aid eligibility. It is also associated with increased vulnerability to problems involving legal rights, feeding demand for legal services. Job loss, as distinct from unemployment, might be expected to increase vulnerability further still. In this paper, we set out findings from a first analysis of the relationship between job loss and the experience of rights problems. In the context of the current recession, we set out the likely scale of the recession's impact on the incidence of rights problems and demand for legal (and legal aid) services.

This paper reflects on a community research project aimed at building the capacity of Refugee Community Organisations (RCOs). The project intended to identify and collect a robust and reliable evidence base to equip RCO leaders with the relevant information required to engage in policy lobbying to raise awareness of the barriers faced by refugees when trying to access ESOL and support for mental health issues, education and employment. The main mechanism used to collect evidence was a team of 16 paid community researchers from a range of refugee backgrounds. This paper considers the rationale for adopting a community research approach, the meaning of community research to those involved, as well as the methodological challenges and practical concerns associated with the approach.

Combating long-term unemployment remains a central strand of policies to promote social and labour market inclusion. One area of increasing concern is that the long-term unemployed (and especially those residing in disadvantaged communities) can find themselves isolated from the diverse social networks that can contribute to effective job seeking. This article draws on interviews conducted with 220 job seekers in two areas of high unemployment within the city of Glasgow to investigate: whether long-term unemployed people in these areas struggle to access social networks for job search; and the extent to which long-term unemployment is in itself associated with a more general erosion of social/community relations and a withdrawal from what has been termed the ‘tertiary sphere of sociability’. The article concludes with a discussion of the potential role for social policy in seeking to help the long-term unemployed and other job seekers to develop and broaden social networks and activities.

Britain has entered a new era of super-diversity and many regions of the UK are experiencing the arrival of new communities. Refugee Community Organisations (RCOs) have developed following the arrival of new asylum seeking and refugee communities, and have been charged with the role of supporting the integration of these newcomers. However, there is much evidence to suggest that they are functioning only with individuals rather than working with institutions to transform systems and ensure welfare provision is adapted to account for diverse needs. This paper looks at the role of RCOs in attempting transformation and, using data collected through survey, interviews, and participatory action research, examines the extent to which RCOs are able to engage with the public and wider voluntary sector, to ensure that refugees' welfare needs can be met. It finds that in addition to the much-researched functional barriers to transformation, there are major institutional barriers to engagement. Institutions have failed to adapt their systems to enable representation of new communities instead expecting RCOs to build their own capacity to communicate. The paper ends by offering some ideas around resourcing RCOs to be represented and developing the capacity of institutions to adapt to new diversity.

Employability initiatives are becoming increasingly popular in government discourse as a means of tackling worklessness. Here we discuss the findings of a small-scale, qualitative study which mapped the impacts of a multi-intervention programme on participants’ health, wellbeing and employability. Each of the 13 interventions was independently appraised through focus groups or semi-structured interviews. Thematic analyses revealed that participants from all interventions reported increased self-confidence, with several individuals suggesting that project involvement had facilitated their movement into the labour market. While the findings illustrate some positive outcomes, we argue that government policy needs to consider more carefully strategies that also address the demand side of the labour market.

This article sets out to critically explore the expanding and contested vocabulary of ‘responsible citizenship’ as it relates to homeless people in a small market town in rural Dorset. Taking as its reference point the controversial decision to introduce a payment system for hot food at a day-centre for rough sleepers, I offer a concrete illustration of how the desire to cultivate ‘active’ and ‘responsible’ citizens is experienced and perceived by people who are affected by homelessness and other dimensions of ‘deep’ social exclusion. My concern here is to show that the logic of ‘responsibilisation’, which I suggest aims to ensure that difficult and troublesome individuals are made to accept prevailing social norms, draws its sustenance from a more fundamental concern with refashioning the meaning of contemporary citizenship. In so doing, I focus on the particular problems with this approach, using an alternative approach that argues that the problems and vulnerabilities associated with entrenched and chronic homelessness remain a significant obstacle to social inclusion and meaningful participation in community life.

The involvement of service users in the research process is becomingly increasingly required by many funders of research and is being seen as an indicator of quality in its own right. This paper provides original data from a study of social policy researchers’ views of service user involvement in research. It shows a diversity of stances which have been categorised here as belonging to Advocates, Agnostics and Adversaries of user involvement. The views of Agnostics and Adversaries pose serious challenges that need to be addressed if service user involvement is to be more widely accepted and valued by some researchers and academics in social policy.

This article, based on a study conducted in a multi-ethnic Sure Start programme between 2003–6, explores aspects of the interface between policy, implementation and use of services. The early Sure Start discourse depicted parents both as legitimate recipients of support and as active and aspirational agents. It is argued that the second of these identities, tapping into a ‘social investment’ agenda, increasingly characterised the direction of the policy discourse. Interview data from professionals in the case study area about local need and use of services, however, emphasised the ‘constrained agency’ of many local mothers, and the inappropriateness therefore of the perceived direction of policy.

Parenting education has been given an increasingly important role in government policies to address social exclusion. This paper examines the basis for investing in parenting programmes and reviews the various different types of parenting education provision. It discusses the evidence on the effectiveness of multi-component and group parenting programmes in modifying parent–child relationships and the outcomes for children and young people. The paper concludes that while such programmes appear to produce beneficial outcomes, it is important that they remain linked to a strategy that does not individualise the causes of social exclusion.

UK policy promotes third sector organisations as providers of NHS funded health and social care. We examine the evidence for this policy through a systematic literature review. Our results highlight several problems of studies comparing non-profits with other provider forms, questioning their usefulness for drawing lessons outside the place of study. Most studies deem contextual factors and the regulatory framework in which providers operate as much more important than ownership form. We conclude that the literature does not support the policy of a larger role for the third sector in healthcare, let alone a switch to a market-based system.

In the past the House of Lords has generally, and arguably for good reasons, been ignored in discussions of the making and scrutiny of welfare. However, it has always played some role in this field, particularly in the scrutiny and passage of legislation, and since the removal of the bulk of hereditary Peers in 1999, some writers have argued that the House has become more assertive. This article examines the attitudes of Peers, including a comparison with the views of Members of Parliament, and draws a number of conclusions about the role of the upper House in relation to social policy.

Participatory evaluation gives primacy to the experience of people affected by the policy. How realistic is it for researchers to persuade government of its benefits, given the gap between participatory policy theory and government evaluation practice? We apply this question to the Resident Support Program evaluation. The program coordinates support for people living in boarding houses and hostels in Queensland, Australia. We found that a participatory, longitudinal, formative evaluation process facilitated service user contribution to research outcomes, service experiences and policy implementation. In addition, the values position of participatory research can contribute to managing interest conflict in policy implementation.

The England and Wales 2001 Census was the first to include ‘Mixed’ categories which have now been adopted across government. The four ‘cultural background’ options were highly prescriptive, specifying combinations of groups. This paper assesses how satisfactorily these analytical categories captured self-ascribed cultural affiliation based on the criteria of validity, reliability and utility of the data for public services. Finally, the paper asks whether we now need a census question on ethnic origin/ancestry in addition to – or instead of – ethnic group or whether multi-ticking or a focus on family origins might give more useful public policy data and better measure the population's ethnic diversity.