Methanol masers are known to be among the most reliable tracers of high-mass stars in early stages of evolution. A number of searches across the Galaxy has yielded to date, a complete census of those masers in two thirds of the Milky Way, providing a catalogue of some 800 sources to be studied in depth. In particular, it is important to characterise the physical properties of the objects hosting methanol masers, and this is possible today using data from the Herschel Space Observatory (HSO). The exceptional spatial resolution of HSO and its wavelength coverage are perfectly tuned to put the methanol maser phase into its star formation context. This paper presents results on the characterisation of methanol maser hosts using Herschel data from the Hi-GAL project, an Open Time Key Project to survey the inner Galactic plane at 5 wavelengths between 70 and 500 μm.