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Digital Artefacts and The Role of Digital Affordance

Published online by Cambridge University Press:  26 May 2022

S. Colombo ,
F. Montagna ,
G. Cascini  and
V. F. Palazzolo
S. Colombo*
Affiliation:
Politecnico di Torino, Italy
F. Montagna
Affiliation:
Politecnico di Torino, Italy
G. Cascini
Affiliation:
Politecnico di Milano, Italy
V. F. Palazzolo
Affiliation:
Politecnico di Torino, Italy
*
samuele.colombo@polito.it

Abstract

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This work investigates how the concept of affordance should be revised following the digital evolution. Starting from a review of the literature about affordance, the most acknowledged constructs are compared with the variegated definitions of digital artefacts. The paper proposes a definition of digital affordance, overcoming the inconsistencies identified in the literature. The study is enriched by a series of interviews to investigate the final users' perception of affordance. Finally, the paper shows the application of the proposed model with a case study related to food delivery services.

Keywords

user-centred designhuman behavioursmart products engineeringaffordancedigital design
Type
Article
Information
Proceedings of the Design Society , Volume 2: DESIGN2022 , May 2022 , pp. 11 - 20
Creative Commons
Creative Common License - CCCreative Common License - BYCreative Common License - NCCreative Common License - ND
This is an Open Access article, distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives licence (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is unaltered and is properly cited. The written permission of Cambridge University Press must be obtained for commercial re-use or in order to create a derivative work.
Copyright
The Author(s), 2022.

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