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Performance Indicators as Quality Control for Testing and Evaluating Hospital Management Groups: A Pilot Study

Published online by Cambridge University Press:  28 June 2012

Anders Rüter ,
Heléne Nilsson  and
Tore Vilkström
Anders Rüter*
Affiliation:
Centre for Teaching and Research in Disaster Medicine, University Hospital, Linkömping, Sweden
Heléne Nilsson
Affiliation:
Centre for Teaching and Research in Disaster Medicine, University Hospital, Linkömping, Sweden
Tore Vilkström
Affiliation:
Centre for Teaching and Research in Disaster Medicine, University Hospital, Linkömping, Sweden
*
Anders Rüter Centre for Teaching and Research in Disaster Medicine, University Hospital, S-581 85 Linköping, Sweden E-mail: anders.ruter@lio.se
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Abstract

Introduction:

An important issue in disaster medicine is the establishment of standards that can be used as a template for evaluation. With the establishment of standards, the ability to compare results will improve, both within and between different organizations involved in disaster management.

Objective:

Performance indicators were developed for testing in simulations exercises with the purpose of evaluating the skills of hospital management groups. The objective of this study is to demonstrate how these indicators can be used to create numerically expressed results that can be compared.

Methods:

Three different management groups were tested in standardized simulation exercises. The testing took place according to the organization's own disaster plan and within their own facilities. Trained observers used a predesigned protocol of performance indicators as a template for the evaluation.

Results:

The management group that scored lowest in management skills also scored lowest in staff skills.

Conclusion:

The use of performance indicators for evaluating the management skills of hospital groups can provide comparable results in testing situations and could provide a new tool for quality improvement of evaluations of real incidents and disasters.

Keywords

comparisiondisasterevaluationhospitalmanagementperformance indicatorsquality controltesting
Type
Original Research
Information
Prehospital and Disaster Medicine , Volume 21 , Issue 6 , December 2006 , pp. 423 - 426
Copyright
Copyright © World Association for Disaster and Emergency Medicine 2006

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