The American Association for Public Opinion Research. 2000. Standard Definitions: Final Dispositions of Case Codes and Outcome Rates for Surveys. Ann Arbor, MI: AAPOR. (Available from www.aapor.org/ethics/stddef.html.)
Berrens, R. P., Bohara, A. K., Jenkins-Smith, H., Silva, C., and Weimer, D. L.
2003. “The Advent of Internet Surveys for Political Research: A Comparison of Telephone and Internet Samples.” Political Analysis
Brehm, John. 1993. The Phantom Respondents: Opinion Surveys and Political Representation. Ann Arbor: The University of Michigan Press.
Couper, Mick P.
2000. “Web Surveys: A Review of Issues and Approaches.” Public Opinion Quarterly
Couper, Mick P., Traugott, Michael W., and Lamias, Mark J.
2001. “Web Survey Design and Administration.” Public Opinion Quarterly
Dillman, Don A.
2000. Mail and Internet Surveys: The Tailored Design Method. 2nd ed. New York: John Wiley and Sons.
Federal Communications Commission. 2000. “Trends in Telephone Service.” Industry Analysis Division, Common Carrier Bureau, Washington, DC.
Federal Communications Commission. 2002. “Trends in Telephone Service.” Industry Analysis Division, Common Carrier Bureau, Washington, DC.
Green, Melanie C., Holbrook, Allyson L., and Krosnick, Jon A.
2001. “The Survey Response Process in Telephone and Face-to-Face Surveys: Differences in Respondent Satisficing and Social Desirability Response Bias.” Manuscript, Ohio State University.
Groves, Robert M.
1989. Survey Errors and Survey Costs, New York: John Wiley and Sons.
Krosnick, Jon A., and Chait Chang, Lin. 2001. “A Comparison of the Random Digit Dialing Telephone Survey Methodology with Internet Survey Methodology as Implemented by Knowledge Networks and Harris Interactive.” Manuscript, Ohio State University.
U.S. Department of Labor, Bureau of Labor Statistics. 2000. “Current Population Survey: Design and Methodology,” Technical Paper 63. (Available from www.b1s.census.gov/cps/tp/tp63.html.)
VanBeselaere, Carla. 2001. “Sample Selection Issues in the Internet Survey of American Opinion (ISAO).” Manuscript, California Institute of Technology.