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Information System Innovation as a Social Action: The Case of Career and Vocational Helping Systems

  • Sy-Feng Wang (a1), Hsin-Peng Shiahhou (a2), Ji-Tsung Ben Wu (a3) and Chaoming Liu (a1)

Abstract

In the past 10 years, under the common problems of unemployment of people with a higher education and the devaluation of diplomas, the concepts and practices of higher education governance have emerged and have gradually been embedded in university operations. Higher education in Taiwan faces the same problems as the rest of the world. Thus, guided by policies of the Taiwanese Ministry of Education (TMOE) and fuelled by the media, the education-job gap is becoming a discursive truth. With this background, the TMOE has invested numerous resources to establish an information system (IS) that attempts to guide the direction of university education using information technology. If the IS is poorly designed, the scope of its side effects and harm will be magnified by a massive number of IS users and the characteristics of procedure standardisation. We suggest another form of action — IS competition, in which more positive social changes can be created. Based on the analysis of the available data, the action of IS competition does have a positive impact on society.

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Copyright

Corresponding author

Address for correspondence: Hsin-Peng Shiahhou, Department of Business Administration, Fu-Jen Catholic University, 510 Chung Cheng Rd, Hsinchuang, Taipei County 24205 Taiwan ROC. E-mail: 051525@mail.fju.edu.tw

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