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Deconstructing organizational resilience: A multiple-case study

Published online by Cambridge University Press:  20 December 2018

Dilek Yılmaz Börekçi Open the ORCID record for Dilek Yılmaz Börekçi [Opens in a new window] ,
Yasin Rofcanin ,
Mireia L. Heras  and
Aykut Berber
Dilek Yılmaz Börekçi*
Affiliation:
Department of Industrial Engineering, Istanbul University, Istanbul, Turkey
Yasin Rofcanin
Affiliation:
School of Management, Strategy & Organisation, University of Bath, Bath, UK
Mireia L. Heras
Affiliation:
IESE Business School, University of Navarra, Barcelona, Spain
Aykut Berber
Affiliation:
School of Business, University of Istanbul, Istanbul, Turkey
*
*Corresponding author. Email: dborekci@istanbul.edu.tr
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Abstract

This study extends previous research on organizational resilience by focusing on its relational resilience dimension and integrating with its operational resilience dimension. Our main goal is to understand relational resilience construct and complement it with operational resilience construct to have a complete and balanced picture of organizational resilience. We analyze complementary contributions of relational and operational resilience on organizational resilience in survival and sustainability dimensions. A multiple-case study has been conducted on two manufacturing and two service organizations. This study has conceptualized relational resilience beyond its survival dimension and extended it in sustainability dimension. This understanding enables congruence with the recent conceptualization of organizational and operational resilience in survival and sustainability aspects.

Keywords

relational resilienceoperational resilienceorganizational resilience
Type
Case Study
Information
Journal of Management & Organization , Volume 27 , Issue 3 , May 2021 , pp. 422 - 441
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2018

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