Hostname: page-component-77c89778f8-vsgnj Total loading time: 0 Render date: 2024-07-23T13:00:35.769Z Has data issue: false hasContentIssue false

Steering the British State in the Information

Published online by Cambridge University Press:  28 March 2014

Ian Holliday*
Affiliation:
City University of Hong Kong

Abstract

Image of the first page of this content. For PDF version, please use the ‘Save PDF’ preceeding this image.'
Type
Research Article
Copyright
Copyright © Government and Opposition Ltd 2001

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

* A version of this article was presented to the conference ‘Public Management and Governance in the New Millennium: Lessons from the Past and Challenges for the Future’ held at the City University of Hong Kong on 10–11 January 2000. It was subsequently read by Christopher Hood, Helen Margetts and Paul Wilding. The author is very grateful for all comments received. The usual disclaimer applies.

1 Hague, B. N. and Loader, B. D. (eds), Digital Democracy: Discourse and Decision Making in the Information Age, London, Routledge, 1999 Google Scholar. Bellamy, C. and Taylor, J. A., Governing in the Information Age, Buckingham, Open University Press, 1998.Google Scholar Coleman, J. Taylor, S. and Van de Donk, W. (eds), Parliament in the Age of the Internet, special issue of Parliamentary Affairs, 52:3 (1999).Google Scholar

2 Osborne, D. and Gaebler, T., Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector, New York, Plume, 1992.Google Scholar

3 Rhodes, R. A. W., ‘The Hollowing Out of the State: The Changing Nature of the Public Service in Britain’, Political Quarterly, 65 (1994), p. 149 CrossRefGoogle Scholar. Rhodes, R. A. W., Understanding Governance: Policy Networks, Governance, Reflexivity and Accountability, Buckingham, Open University Press, 1997, p. 3.Google Scholar

4 Holliday, I., ‘Is the British State Hollowing Out?’, Political Quarterly, 71 (2000), pp. 167–76.CrossRefGoogle Scholar

5 Bellamy and Taylor, op. cit., p. 7.

6 Cabinet Office, Modernising Government, Cm 4310, London, Stationery Office, 1999, ch. 5.

7 Central IT Unit, Electronic Service Delivery: Spring 2000, London, Cabinet Office, 2000.Google Scholar Accessed 4 January 2001 at www.citu.gov.uk/esd/may00/contents.htm.

8 Performance and Innovation Unit, e-commerce@its.best.uk, London, Cabinet Office, 1999.Google Scholar Accessed 4 January 2001 at www.cabinet-office.gov.uk/innovation/1999/ecommerce/index.htm.

9 Performance and Innovation Unit, e.Gov: Electronic Government Services for the 21st Century, London, Cabinet Office, 2000.Google Scholar Accessed 4 January 2001 at www.cabinetoffice.gov.uk/innovation/2000/delivery/intro.htm.

10 Central IT Unit, Information Age Government: Benchmarking Electronic Service Delivery, London, Cabinet Office, 2000. Accessed 4 January 2001 at www.citu.gov.uk/intl_menu.htm. The Australian site is www1.maxi.com.au. The Canadian site is canada.gc.ca. The Singaporean site is www.gov.sg.

11 National Audit Office, Government on the Web, House of Commons 1999–2000 Session, HC 87, London, Stationery Office, 1999, p. 23.

12 House of Commons Select Committee on Public Accounts, Government on the Web, Twenty-first Report, 1999–2000 Session, HC 331, London, Stationery Office, 2000, paras 6, 11.

13 Cyberspace Policy Research Group, University of Arizona: www.cyprg.arizona.edu.

14 Burch, M. and Holliday, I., The British Cabinet System, Hemel Hempstead: Prentice Hall/Harvester Wheatsheaf, 1996.Google Scholar Burch, M. and Holliday, I., ‘The Prime Minister’s and Cabinet Offices: An Executive Office in All But Name’, Parliamentary Affairs, 52, 1999, pp. 3245.CrossRefGoogle Scholar

15 Margetts, H., Information Technology in Government: Britain and America, London, Routledge, 1999, p. 44.Google Scholar

16 Cabinet Office, ‘The Structure and Responsibilities of the Cabinet Office: Memorandum to the Public Administration Select Committee’, November 1998. Accessed 4 January 2001 at www.cabinet-office.gov.uk/1998/memo/index.htm.

17 House of Commons Select Committee on Public Accounts, op. cit., para. 7.

18 Steering Committee of the Better Government for Older People Programme, All Our Futures, London, Cabinet Office, 2000.Google ScholarPubMed Accessed 4 January 2001 at www.bettergovernmentforolderpeople.gov.uk.

19 Sir Richard Wilson, ‘The Civil Service in the New Millennium’, speech May 1999. Accessed 4 January 2001 at www.cabinet-office.gov.uk/1999/senior/rw_speech.htm

20 Marsh, D. and Rhodes, R. A. W. (eds), Implementing Thatcherite Policies: Audit of an Era, Buckingham, Open University Press, 1992.Google Scholar Dunleavy, P., ‘Policy Disasters: Explaining the UK’s Record’, Public Policy and Administration, 10:2 (1995), pp. 5270.CrossRefGoogle Scholar

21 Wilson, op. cit.

22 E. Richard, ‘Tools of Governance’, in Hague and Loader, op. cit., p. 76.

23 Taylor, J. A. and Williams, H., ‘Public Administration and the Information Polity’, Public Administration, 69 (1991), p. 188.CrossRefGoogle Scholar

24 P. H. A. Frissen, ‘Public Administration in Cyberspace’, in I. T. M. Snellen and W. B. H. J. van de Donk (eds), Public Administration in an Information Age: A Handbook, Amsterdam, IOS Press, 1998, pp. 41, 46.

25 Osborne and Gaebler, op. cit., p. 33. Organisation for Economic Co-operation and Development, Governance in Transition: Public Management Reforms in OECD Countries, Paris, OECD, 1995.