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Published online by Cambridge University Press: 20 February 2015
We consider the Halfin–Whitt diffusion process Xd(t), which is used, for example, as an approximation to the m-server M/M/m queue. We use recently obtained integral representations for the transient density p(x,t) of this diffusion process, and obtain various asymptotic results for the density. The asymptotic limit assumes that a drift parameter β in the model is large, and the state variable x and the initial condition x0 (with Xd(0) = x0 > 0) are also large. We obtain some alternate representations for the density, which involve sums and/or contour integrals, and expand these using a combination of the saddle point method, Laplace method and singularity analysis. The results give some insight into how steady state is achieved, and how if x0 > 0 the probability mass migrates from Xd(t) > 0 to the range Xd(t) < 0, which is where it concentrates as t → ∞, in the limit we consider. We also discuss an alternate approach to the asymptotics, based on geometrical optics and singular perturbation techniques.