Hostname: page-component-8448b6f56d-wq2xx Total loading time: 0 Render date: 2024-04-24T23:21:05.311Z Has data issue: false hasContentIssue false
  • English
  • Français

Utilizing Advanced Telecommunication Strategies to Enhance the Response of Emergency Medical Services Volunteers

Published online by Cambridge University Press:  31 January 2020

Ziv Dadon Open the ORCID record for Ziv Dadon [Opens in a new window] ,
Evan Avraham Alpert  and
Eli Jaffe
Ziv Dadon*
Affiliation:
Jesselson Integrated Heart Center, Shaare Zedek Medical Center, Jerusalem, Israel
Evan Avraham Alpert
Affiliation:
Department of Emergency Medicine, Shaare Zedek Medical Center, Jerusalem, Israel
Eli Jaffe
Affiliation:
Marketing and International Relations, Magen David Adom, Tel Aviv, Israel
*
Correspondence and reprint requests to: Ziv Dadon, Jesselson Integrated Heart Center, Shaare Zedek Medical Center, Shmu’el Bait St 12, Jerusalem, 9103102, Israel (e-mail: dadonz@gmail.com)
Get access Rights & Permissions [Opens in a new window]

Abstract

Emergency medical services (EMS) provides a critical role in the rapid treatment, stabilization, and transfer of patients in the prehospital setting. The national EMS provider for Israel has developed a robust and unique organization of volunteers with advanced telecommunication strategies to activate and direct them in order to improve these processes. The volunteers include local high school students, international college students, emergency medical technicians, on-call volunteers, motorcyclists, and Life Guardian first responders. The telecommunication strategies include pagers, push-to-talk over cellular, and sophisticated smartphone-based software applications. These are monitored and directed via a central command and control station. Such processes, both on an organizational as well as technical level, can be adapted to improve prehospital emergency care.

Keywords

cardiopulmonary resuscitationcrowdsourcingemergency medical servicesmass-casualty incidenttelecommunicationvolunteers
Type
Concepts in Disaster Medicine
Information
Disaster Medicine and Public Health Preparedness , Volume 15 , Issue 1 , February 2021 , pp. 86 - 91
Copyright
Copyright © 2020 Society for Disaster Medicine and Public Health, Inc.

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

REFERENCES

Nolan, JP, Hazinski, MF, Aickin, R, et al. Part 1: executive summary: 2015 international consensus on cardiopulmonary resuscitation and emergency cardiovascular care science with treatment recommendations. Resuscitation. 2015;95:e1-31.CrossRefGoogle ScholarPubMed
Rehn, M, Davies, G, Smith, P, et al. Emergency versus standard response: time efficacy of London’s Air Ambulance rapid response vehicle. Emerg Med J. 2017;34:806-809.CrossRefGoogle ScholarPubMed
Hollenberg, J, Herlitz, J, Lindqvist, J, et al. Improved survival after out-of-hospital cardiac arrest is associated with an increase in proportion of emergency crew witnessed cases and bystander car cardiopulmonary resuscitation. Circulation. 2008;118:389-396.Google Scholar
Iwami, T, Kitamura, T, Kawamura, T, et al. Japanese Circulation Society Resuscitation Science Study Group. Nationwide improvements in survival from out-of-hospital cardiac arrest in Japan. Circulation. 2012;126:2834-2843.Google Scholar
Hasselqvist-Ax, I, Riva, G, Herlitz, J, et al. Early cardiopulmonary resuscitation in out-of-hospital cardiac arrest. N Engl J Med. 2015;372:2307-2315.CrossRefGoogle ScholarPubMed
Becker, L, Vath, J, Eisenberg, M, et al. The impact of television public service announcements on the rate of bystander CPR. Prehosp Emerg Care. 1999;3:353-356.CrossRefGoogle ScholarPubMed
Shimamoto, T, Iwami, T, Kitamura, T, et al. Utstein Osaka Project. Dispatcher instruction of chest compression-only CPR increases actual provision of bystander CPR. Resuscitation. 2015;96:9-15.CrossRefGoogle ScholarPubMed
Panchal, AR, Fishman, J, Camp-Rogers, T, et al. An “Intention-Focused” paradigm for improving bystander CPR performance. Resuscitation. 2015;88:48-51.CrossRefGoogle Scholar
Elsner, J, Schneiders, MT, Haberstroh, M, et al. An introduction to a transnational volunteer notification system providing cardiopulmonary resuscitation for victims suffering a sudden cardiac arrest. In: Jeschke, S, Isenhardt, I, Hees, F, Henning, K, eds. Automation, Communication and Cybernetics in Science and Engineering 2013/2014. Cham, Switzerland: Springer; 2014:579-591.Google Scholar
Sasson, C, Meischke, H, Abella, BS, et al. Increasing cardiopulmonary resuscitation provision in communities with low bystander cardiopulmonary resuscitation rates: a science advisory from the American Heart Association for healthcare providers, policymakers, public health departments, and community leaders. Circulation. 2013;127:1342-1350.Google ScholarPubMed
Anderson, ML, Cox, M, Al-Khatib, SM, et al. Rates of cardiopulmonary resuscitation training in the United States. JAMA Intern Med. 2014;174:194-201.CrossRefGoogle ScholarPubMed
Yasunaga, H, Horiguchi, H, Tanabe, S, et al. Collaborative effects of bystander-initiated cardiopulmonary resuscitation and prehospital advanced cardiac life support by physicians on survival of out-of-hospital cardiac arrest: a nationwide population-based observational study. Crit Care. 2010;14:R199.CrossRefGoogle ScholarPubMed
Ringh, M, Rosenqvist, M, Hollenberg, J, et al. Mobile-phone dispatch of laypersons for CPR in out-of-hospital cardiac arrest. N Engl J Med. 2015;372:2316-2325.Google ScholarPubMed
Brooks, SC, Simmons, G, Worthington, H, et al. The PulsePoint Respond mobile device application to crowdsource basic life support for patients with out-of-hospital cardiac arrest: challenges for optimal implementation. Resuscitation. 2016;98:20-26.CrossRefGoogle ScholarPubMed
Dainty, KN, Vaid, H, Brooks, SC. North American public opinion survey on the acceptability of crowdsourcing basic life support for out-of-hospital cardiac arrest with the PulsePoint mobile phone app. JMIR Health Uhealth. 2017;5:e63.CrossRefGoogle ScholarPubMed
Smith, CM, Wilson, MH, Ghorbangholi, A, et al. The use of trained volunteers in the response to out-of-hospital cardiac arrest – the GoodSAM experience. Resuscitation. 2017;121:123-126.CrossRefGoogle ScholarPubMed
Ellis, DY, Sorene, E. Magen David Adom – the EMS in Israel. Resuscitation. 2008;76:5-10.CrossRefGoogle ScholarPubMed
Dadon, Z, Alpert, EA, Jaffe, E. Enhancing early response to out-of-hospital cardiac arrest. Am J Emerg Med. 2019;epub. doi:10.1016/j.ajem.2019.05.055.Google ScholarPubMed
Alpert, EA, Lipsky, AM, Elie, ND, et al. The contribution of on-call, volunteer first responders to mass-casualty terrorist attacks in Israel. Am J Disaster Med. 2015;10:35-39.Google ScholarPubMed
Jaffe, E, Alpert, EA, Lipsky, AM. A unique program to incorporate volunteers into a nationwide emergency medical system: maximizing preparedness for a mass incident. JAMA Surg. 2017;152(11):1088-1089.CrossRefGoogle Scholar
Jaffe, E, Dadon, Z, Alpert, EA. Wisdom of the crowd in saving lives: the Life Guardians app. Prehosp Disaster Med. 2018;33(5):1-3.Google ScholarPubMed
The Guardian. Old technology: NHS uses 10% of world’s pagers at annual cost of £6.6m. September 9, 2017. https://www.theguardian.com/society/2017/sep/09/old-technology-nhs-uses-10-of-worlds-pagers-at-annual-cost-of-66m. Accessed October 30, 2019.Google Scholar
Rossaint, R, Bouillon, B, Cerny, V, et al. The STOP the Bleeding Campaign. Crit Care. 2013;17:136.Google ScholarPubMed