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Patient and family–centred care for pediatric patients in the emergency department

Published online by Cambridge University Press:  21 May 2015

Kathleen Brown ,
Sharon E. Mace ,
Ann M. Dietrich ,
Stephen Knazik  and
Neil E. Schamban
Kathleen Brown
Affiliation:
Division of Emergency Medicine, Children's National Medical Center, Washington, DC
Sharon E. Mace*
Affiliation:
Cleveland Clinic Lerner College of Medicine, Case Western Reserve University, Cleveland, Ohio
Ann M. Dietrich
Affiliation:
Ohio State University College of Medicine and Public Health, Columbus Children's Hospital, Columbus, Ohio
Stephen Knazik
Affiliation:
Departments of Pediatrics and Emergency Medicine, Wayne State University School of Medicine and the Emergency Department, Children's Hospital of Michigan, Detroit, Mich.
Neil E. Schamban
Affiliation:
Emergency Department, Newark Beth Israel Medical Center, Newark, NJ
*
Department of Emergency Medicine, E19, Cleveland Clinic, 9500 Euclid Ave. Cleveland OH 44195; maces@ccf.org

Abstract

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Patient and family–centred care (PFCC) is an approach to health care that recognizes the integral role of the family and encourages mutually beneficial collaboration between the patient, family and health care professionals. Specific to the pediatric population, the literature indicates that the majority of families wish to be present for all aspects of their child's care and be involved in medical decision-making. Families who are provided with PFCC are more satisfied with their care. Integration of these processes is an essential component of quality care. This article reviews the principles of PFCC and their applicability to the pediatric patient in the emergency department; and it discusses a model for integrating PFCC that is modifiable based on existing resources.

Résumé

RÉSUMÉ

Les soins axés sur le patient et la famille (SAPF) constituent une autre façon d'envisager les soins de santé. Ils reconnaissent le rôle intégral de la famille dans les soins de santé et favorisent la collaboration mutuellement bénéfique entre le patient, la famille et les professionnels des soins de santé. En ce qui a trait aux enfants, la littérature indique que la majeure partie des familles désirent être présentes pour tous les soins prodigués à leur enfant et souhaitent prendre part aux décisions médicales. De plus, les familles qui reçoivent des SAPF sont davantage satisfaites de la qualité des soins. L'intégration de ces pratiques est un élément essentiel de la prestation de soins de qualité. Cet article passe en revue les principes des SAPF et leur applicabilité aux enfants dans un service d'urgence. Il présente également un modèle d'intégration des SAPF modifiable en fonction des ressources existantes.

Keywords

family-centred carefamily presencepediatricsemergency medicineemergency departmentpatient-centred care
Type
Original Research • Recherche originale
Information
Canadian Journal of Emergency Medicine , Volume 10 , Issue 1 , January 2008 , pp. 38 - 43
Copyright
Copyright © Canadian Association of Emergency Physicians 2008

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