Skip to main content Accessibility help
×
Home

A personalized requirement identifying model for design improvement based on user profiling

  • Jing Li (a1), Xinwei Zhang (a1), Keqin Wang (a1), Chen Zheng (a2), Shurong Tong (a1) and Benoit Eynard (a3)...

Abstract

The personalization of products and services has become an inevitable trend in the manufacturing and service industry, but it is very difficult to identify users' personalized requirements accurately. This paper solves this problem by constructing an identifying model for personalized requirement based on user profiling. Firstly, the framework of the proposed model and the process of identifying the user's personalized requirements with this model are introduced, and then an experimental scheme for obtaining users' profiling data is designed. On this basis, an experiment is performed by investigating users' requirements for the computer to obtain the data, and the data are used for the analysis based on the proposed model. The analysis result shows that the model can reveal the difference among heterogeneous users well, find out the implicit requirements of users, and identify the gap between existing products and users' personalized requirements, which provides support to the subsequent improvement of product design.

Copyright

Corresponding author

Author for correspondence: Jing Li, E-mail: lijing2015@nwpu.edu.cn

References

Hide All
Bamford, DR and Greatbanks, RW (2005) The use of quality management tools and techniques: a study of application in everyday situations. International Journal of Quality & Reliability Management 22, 376392.10.1108/02656710510591219
Blei, D, Ng, A and Jordan, M (2003) Latent Dirichlet allocation. Journal of Machine Learning Research 3, 9931022
Boukhari, I, Bellatreche, L and Jean, S (2012) An ontological pivot model to interoperate heterogeneous user requirements. Lecture Notes in Computer Science 7610, 344358.10.1007/978-3-642-34032-1_35
Chung, TS, Rust, RT and Wedel, M (2009) My mobile music: an adaptive personalization system for digital audio players. Marketing Science 28, 5268.10.1287/mksc.1080.0371
Daoud, M, Tamine, L and Boughanem, M (2010) A personalized graph-based document ranking model using a semantic user profile. 18th International Conference on User Modeling, Adaptation, and Personalization, Big Island, HI, USA, June 20th–24th, 2010.10.1007/978-3-642-13470-8_17
Davenport, T, Mule, LD and Lucker, J (2011) Know what your customers want before they do. Harvard Business Review 89, 8492.
Greenyer, J, Haase, M, Marhenke, J and Bellmer, R (2015) Evaluating a formal scenario-based method for the requirements analysis in automotive software engineering. ACM 10th Joint Meeting on Foundations of Software Engineering, Bergamo, Italy, August 30th–September 4th, 2015.10.1145/2786805.2804432
Guo, F, Liu, W, Cao, Y, Liu, F and Li, M (2015) Optimization design of a webpage based on Kansei Engineering. Human Factors and Ergonomics in Manufacturing & Service Industries 26, 110126.10.1002/hfm.20617
Guo, L, Li, Y, Mu, D, Yang, T and Li, Z (2016) A LDA model based topic detection method. Journal of Northwestern Polytechnic University 34, 697701.
Hauser, JR, Urban, GL, Liberali, G and Braun, M (2009) Website morphing. Marketing Science 28, 202223.10.1287/mksc.1080.0459
Hauser, JR, Liberali, G(G) and Urban, GL (2014) Website morphing 2.0: switching costs, partial exposure, random exit, and when to morph. Management Science 60, 15941616.10.1287/mnsc.2014.1961
He, L, Ming, X, Li, M, Zheng, M and Zhitao, X (2015) Understanding customer requirements through quantitative analysis of an improved fuzzy Kano's model. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture 231, 699711.10.1177/0954405415598894
Hull, E, Jackson, K and Dick, J (2011) Requirements Engineering. London: Springer.10.1007/978-1-84996-405-0
Jiao, J(R) and Chen, C-H (2014) Customer requirement management in product development: a review of research issues. Concurrent Engineering 14, 173185.10.1177/1063293X06068357
Jiao, J, Tseng, MM and Du, X (2003) Identifying need patterns for customization and personalization. Integrating Manufacturing Systems 14, 387396.
Kesorn, K, Liang, Z and Poslad, S (2009) Use of granularity and coverage in a user profile model to personalise visual content retrieval. IEEE 2009 Second International Conference on Advances in Human-Oriented and Personalized Mechanisms, Technologies, and Services (CENTRIC), Porto, Portugal, September 20th–25th, 2009.10.1109/CENTRIC.2009.19
Kreutler, G and Jannach, D (2006) Personalized needs elicitation in web-based configuration systems. In Thorsten, B and Gerhard, F (eds), Mass Customization: Challenges and Solutions. Berlin, Germany: Springer Press, pp. 2742.10.1007/0-387-32224-8_2
Miceli, G, Ricotta, F and Costabile, M (2007) Customizing customization: a conceptual framework for interactive personalization. Journal of Interactive Marketing 21, 625.10.1002/dir.20076
Nagamachi, M (2016) Kansei/Affective Engineering, 1st edn. Boca Raton, FL: CRC Press.10.1201/EBK1439821336
Nagamachi, M and Imada, AS (1995) Kansei Engineering: an ergonomic technology for product development. International Journal of Industrial Ergonomics 15, 11.10.1016/0169-8141(95)90025-X
Ouaftouh, S, Zellou, A and Idri, A (2015) User profile model: a user dimension based classification. IEEE 10th International Conference on Intelligent Systems: Theories and Applications (SITA), Rabat, Morocco, October 20th–21st, 2015.10.1109/SITA.2015.7358378
Shieh, MD, Yan, W and Chen, CH (2008) Soliciting customer requirements for product redesign based on picture sorts and ART2 neural network. Expert Systems with Applications 34, 194204.10.1016/j.eswa.2006.08.036
Sousa-Zomer, TT and Miguel, PAC (2017) A QFD-based approach to support sustainable product-service systems conceptual design. The International Journal of Advanced Manufacturing Technology 88, 701717.10.1007/s00170-016-8809-8
Stormer, H (2009) Improving product configurators by means of a collaborative recommender system. International Journal of Mass Customisation 3, 165178.
Su, J, Jiang, P, Zhu, B and Li, H (2004) Research on Kansei Engineering and its application to product design. Journal of Xi'an Jiaotong University 38, 6063.
Trusov, M, Ma, L and Jamal, Z (2016) Crumbs of the cookie: user profiling in customer-base analysis and behavioral targeting. Marketing Science 35, 405426.
Tseng, MM and Hu, JS (2014) Mass customization. Berlin/Heidelberg: Springer.
Vezzoli, C, Ceschin, F, Osanjo, L, Mugendi, MK and Diehl, JC (2018) Design for Sustainability: An Introduction. London: Springer.
Von Hippel, E and Katz, R (2002) Shifting innovation to users via toolkits. Management Science 48, 821833.10.1287/mnsc.48.7.821.2817
Vu, T, Willis, A, Kruschwitz, U and Song, D (2017) Personalised query suggestion for intranet search with temporal user profiling. ACM 17th Proceedings of the 2017 Conference on Human Information Interaction and Retrieval, Oslo, Norway, March 7th–11th, 2017.
Yu, W, Wang, J, Wei, X and Li, R (2008) A new product configuration approach based on BOM (bill of material). Mechanical Science and Technology for Aerospace Engineering 27, 446450.
Zhao, J and Yan, X (2015) A service process model for outsourcing human resources management system: based on massive customized requirements research perspectives. The Open Cybernetics and Systemics Journal 9, 14961501.

Keywords

A personalized requirement identifying model for design improvement based on user profiling

  • Jing Li (a1), Xinwei Zhang (a1), Keqin Wang (a1), Chen Zheng (a2), Shurong Tong (a1) and Benoit Eynard (a3)...

Metrics

Full text views

Total number of HTML views: 0
Total number of PDF views: 0 *
Loading metrics...

Abstract views

Total abstract views: 0 *
Loading metrics...

* Views captured on Cambridge Core between <date>. This data will be updated every 24 hours.

Usage data cannot currently be displayed.