Contents

pp iii-iv

Notes on Contributors

pp v-viii

Shame and Social Work: An Introduction

pp 1-16

Part I - Theoretical Dimensions of Shame

pp 17-18

1 - Making Sense of Shame Theory: A Psychosocial Structure

pp 19-38

2 - Sociology of Shame: Basic Theoretical Considerations

pp 39-54

3 - Shame as an Anthropological, Historical and Social Emotion

pp 55-78

Part II - Experiences of Shame: Service user Perspectives

pp 79-80

4 - Poverty as an Attack on Subjectivity: The Case of Shame

pp 81-98

5 - Interactions of Shame: Violence Against Children in Residential Care

pp 99-118

6 - Emotional Labour in Social Work Practice and the Production of Shame

pp 119-140

Part III - Shame and Professionalism: Social Worker Perspectives

pp 141-142

7 - Shame Regulation as Organisational Control: Evoking, Containing and Diverting Shame to Create Compliance

pp 143-162

8 - Claim, Blame, Shame: How Risk Undermines Authenticity in Social Work

pp 163-186

9 - Shame, Mistakes and Reflective Practice in Social Work

pp 187-204

Index

pp 205-210