REPORT WRITING SKILLS are essential in the workplace and you and your teams will be expected to write reports to share information about your service with others, or to provide a record of activities or projects that you have completed (Greenhall, 2010). Some examples of routine reports that you may need to write are annual reports summarizing performance, reports outlining progress and completion of LKS projects and incident reports, all of which may vary in length, breadth and scope but will also have a number of similarities.
When asking your team members to write a report for you, ensure that you provide clear and detailed guidance outlining the exact purpose of the report, as this will inform the approach to planning and structure used. Greenhall (2010) suggests that the following eight questions should be answered before embarking on a report to ensure that the objectives are clearly defined from the outset:
Once the purpose of the report is understood, encourage your staff to gather together all relevant inform - ation which they feel should be included in the report, considering the audience that the report is aimed at. Greenhall (2010) suggests that mind mapping is a great technique that can be used to brain-dump all information which you think should be included in the report and a subsequent mind map can then be created to group similar items together, creating a clear and logical structure.
Whilst the structure of a report may vary, generally most examples will follow some version of the structure shown in Figure 101.1.
All reports should be clear, concise and to the point and it is good practice to include headings and subheadings to enable the reader to go to relevant information quickly and easily. It is also good practice to include charts, images, tables and graphs, which are useful tools for providing data and information clearly and succinctly. Using a good clear font such as Arial 12 point, short paragraphs and sentences, emboldened headings and bullet points are all great ways of making the content of a report accessible.