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Chapter 11 - Personnel

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Summary

In contrasting a firm's organic growth and expansion by acquisition, Edith Penrose stressed the importance of existing managerial resources as a factor that influences the pace of growth. In pursuing the former course, a company's managerial capacity limits the extent of growth undertaken within a finite period because it takes time to recruit, train and acculturate new personnel. Learning costs may also be an increasingly significant factor as the firm expands by organic means beyond its core knowledge base, and more especially if it enters unrelated business fields. Thus, expansion using existing resources involves overcoming internal constraints and external barriers to entry. On the other hand, acquisition may mitigate impediments arising from both of these sources. Purchasing a company reduces hiring and training costs when existing managers are retained, and this policy may also serve to overcome entry barriers. Whichever strategy is pursued, the growing firm must resolve the necessary “conflict between the speed of expansion and the maintenance of efficient managerial co-ordination.”

As we have seen, the structures developed to ensure such effective control are the main subject of Alfred Chandler's work. In his work on structural change, he identified three types of firm determined by changes in ownership and control. Companies run directly by their owners, often with help from a small number of managers who might be taken into partnership, Chandler called the personal enterprise. Larger firms the policies of which were formulated by owners who delegated day-to-day management to salaried executives, he defined as entrepreneurial firms. Finally, when ownership and management became completely divorced as family interests withdrew and policy formation passed to professional salaried officials who held small equity stakes, the managerial enterprise emerged.

Chandler also observed that by 1917, the managerial enterprise was well-established in America, while at about the same time the vast majority of British firms were personal or entrepreneurial. Recently, Leslie Hannah has questioned this pattern of change. Analyzing data on publicly-quoted firms, he found that the divorce of ownership and management occurred earlier in Britain than it did in the US where plutocratic family control did not begin to erode until the 1920s and then fell to the same level recorded in Britain around 1900.

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The Growth and Dissolution of a Large-Scale Business Enterprise
The Furness Interest, 1892-1919
, pp. 299 - 320
Publisher: Liverpool University Press
Print publication year: 2012

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  • Personnel
  • Gordon Boyce
  • Book: The Growth and Dissolution of a Large-Scale Business Enterprise
  • Online publication: 27 April 2018
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  • Personnel
  • Gordon Boyce
  • Book: The Growth and Dissolution of a Large-Scale Business Enterprise
  • Online publication: 27 April 2018
Available formats
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Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

  • Personnel
  • Gordon Boyce
  • Book: The Growth and Dissolution of a Large-Scale Business Enterprise
  • Online publication: 27 April 2018
Available formats
×