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9 - Product and Process Innovation to Power the Lean Enterprise

from Part II - Lean Production across Industries

Published online by Cambridge University Press:  11 March 2021

Thomas Janoski
Affiliation:
University of Kentucky
Darina Lepadatu
Affiliation:
Kennesaw State University, Georgia
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Summary

Your “product,” whether a physical product, a process, or a service, is the manifestation of all your organization’s value-creating activity. It is the value you are creating for your customer. It is essentially “why” your organization exists. It naturally follows, then, that new product development capability may be the most important skill in your organization because the work done during development impacts your organization for many years to come. You are essentially designing your future.

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The Cambridge International Handbook of Lean Production
Diverging Theories and New Industries around the World
, pp. 227 - 244
Publisher: Cambridge University Press
Print publication year: 2021

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References

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