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Chapter 19 - The Role of the Public: Understanding Group Processes in Emergencies, Incidents, Disasters, and Disease Outbreaks

from Section 3 - The Role of the Public in Emergencies: Survivors, Bystanders, and Volunteers

Published online by Cambridge University Press:  11 January 2024

Richard Williams
University of South Wales
Verity Kemp
Independent Health Emergency Planning Consultant
Keith Porter
University of Birmingham
Tim Healing
Worshipful Society of Apothecaries of London
John Drury
University of Sussex
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This chapter summarises how understandings of the role of the public in emergencies have changed over time. It proceeds to outline a conceptual framework, the social identity approach, that has proved fruitful for understanding how the public responds during these events. The focus here is on behaviour. However, social identity processes also have implications for mental health. The chapter explains these connections and points to the other chapters that elaborate on these arguments, with empirical examples.

Major Incidents, Pandemics and Mental Health
The Psychosocial Aspects of Health Emergencies, Incidents, Disasters and Disease Outbreaks
, pp. 135 - 140
Publisher: Cambridge University Press
Print publication year: 2024

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