Skip to main content Accessibility help
×
Hostname: page-component-7479d7b7d-rvbq7 Total loading time: 0 Render date: 2024-07-14T18:00:48.991Z Has data issue: false hasContentIssue false

Chapter 19 - The Role of the Public: Understanding Group Processes in Emergencies, Incidents, Disasters, and Disease Outbreaks

from Section 3 - The Role of the Public in Emergencies: Survivors, Bystanders, and Volunteers

Published online by Cambridge University Press:  11 January 2024

Richard Williams
Affiliation:
University of South Wales
Verity Kemp
Affiliation:
Independent Health Emergency Planning Consultant
Keith Porter
Affiliation:
University of Birmingham
Tim Healing
Affiliation:
Worshipful Society of Apothecaries of London
John Drury
Affiliation:
University of Sussex
Get access

Summary

This chapter summarises how understandings of the role of the public in emergencies have changed over time. It proceeds to outline a conceptual framework, the social identity approach, that has proved fruitful for understanding how the public responds during these events. The focus here is on behaviour. However, social identity processes also have implications for mental health. The chapter explains these connections and points to the other chapters that elaborate on these arguments, with empirical examples.

Type
Chapter
Information
Major Incidents, Pandemics and Mental Health
The Psychosocial Aspects of Health Emergencies, Incidents, Disasters and Disease Outbreaks
, pp. 135 - 140
Publisher: Cambridge University Press
Print publication year: 2024

Access options

Get access to the full version of this content by using one of the access options below. (Log in options will check for institutional or personal access. Content may require purchase if you do not have access.)

References

Quarantelli, EL. The sociology of panic. In International Encyclopedia of the Social and Behavioural Sciences (eds Smelser, NJ, Baltes, PB):11020-3. Pergamon Press, 2001.Google Scholar
Quarantelli, EL. Images of withdrawal behavior in disasters: some basic misconceptions. Soc Probl 1960; 8: 6879.Google Scholar
Alexander, DE. Misconception as a barrier to teaching about disasters. Prehosp Disaster Med 2007; 22: 95103.CrossRefGoogle ScholarPubMed
Drury, J. The role of social identity processes in mass emergency behaviour: an integrative review. Eur Rev Soc Psychol 2018; 29: 3881.Google Scholar
Proulx, G, Sime, JD. To prevent ‘panic’ in an underground emergency: why not tell people the truth? Fire Safety Sci 1991; 3: 843–52.Google Scholar
Drury, J, Carter, H, Cocking, C, Ntontis, E, Tekin Guven, S, Amlôt, R. Facilitating collective psychosocial resilience in the public in emergencies: twelve recommendations based on the social identity approach. Front Public Health 2019; 7: 141.CrossRefGoogle ScholarPubMed
Fritz, CE. Disasters and Mental Health: Therapeutic Principles Drawn from Disaster Studies. Disaster Research Center, 1996.Google Scholar
Glass, TA, Schoch-Spana, M. Bioterrorism and the people: how to vaccinate a city against panic. Clin Infect Dis 2002; 34: 217–23.CrossRefGoogle ScholarPubMed
HM Government. Community Resilience Development Framework. HM Government, 2019 (www.gov.uk/government/publications/community-resilience-development-framework).Google Scholar
Drury, J, Novelli, D, Stott, C. Representing crowd behaviour in emergency planning guidance: ‘mass panic’ or collective resilience? Resilience 2013; 1: 1837.CrossRefGoogle Scholar
Kaniasty, K, Norris, FH. In search of altruistic community: patterns of social support mobilization following Hurricane Hugo. Am J Community Psychol 1995; 23: 447–77.CrossRefGoogle ScholarPubMed
Dinh, NC, Ubukata, F, Tan, NQ, Ha, VH. How do social connections accelerate post-flood recovery? Insights from a survey of rural households in central Vietnam. Int J Disaster Risk Reduct 2021; 61: 102342.Google Scholar
Williams, R, Ntontis, E, Alfadhli, K, Drury, J, Amlôt, R. A social model of secondary stressors in relation to disasters, major incidents and conflict: implications for practice. Int J Disaster Risk Reduct 2021; 63: 102436.Google Scholar
Haslam, C, Jetten, J, Cruwys, T, Dingle, GA, Haslam, SA. The New Psychology of Health: Unlocking the Social Cure. Routledge, 2018.Google Scholar
Hopkins, N, Reicher, S, Stevenson, C, Pandey, K, Shankar, S, Tewari, S. Social relations in crowds: recognition, validation and solidarity. Eur J Soc Psychol 2019; 49: 1283–97.Google Scholar
Haslam, SA. Psychology in Organizations 2nd ed. Sage, 2012.Google Scholar
Ntontis, E, Drury, J, Amlôt, R, Rubin, GJ, Williams, R, Saavedra, P. Collective resilience in the disaster recovery period: emergent social identity and observed social support are associated with collective efficacy, well‐being, and the provision of social support. Br J Soc Psychol 2020; 60: 2075–95.Google Scholar
NATO/EAPC. Psychosocial Care for People Affected by Disasters and Major Incidents: A Model for Designing, Delivering and Managing Psychosocial Services for People Involved in Major Incidents, Conflict, Disasters and Terrorism. NATO/EAPC, 2009.Google Scholar
Carter, H, Drury, J, Rubin, GJ, Williams, R, Amlôt, R. Applying crowd psychology to develop recommendations for the management of mass decontamination. Health Secur 2015; 13: 4553.Google Scholar
Fritz, CE, Mathewson, JH. Convergence Behavior in Disasters: A Problem in Social Control. National Academy of Sciences-National Research Council, 1957.Google Scholar
Solnit, R. A Paradise Built in Hell: The Extraordinary Communities That Arise in Disaster. Penguin, 2009.Google Scholar
Williams, R, Kaufman, KR. Narrative review of the COVID-19, healthcare and healthcarers thematic series. BJPsych Open 2022; 8: e34.CrossRefGoogle ScholarPubMed

Save book to Kindle

To save this book to your Kindle, first ensure coreplatform@cambridge.org is added to your Approved Personal Document E-mail List under your Personal Document Settings on the Manage Your Content and Devices page of your Amazon account. Then enter the ‘name’ part of your Kindle email address below. Find out more about saving to your Kindle.

Note you can select to save to either the @free.kindle.com or @kindle.com variations. ‘@free.kindle.com’ emails are free but can only be saved to your device when it is connected to wi-fi. ‘@kindle.com’ emails can be delivered even when you are not connected to wi-fi, but note that service fees apply.

Find out more about the Kindle Personal Document Service.

Available formats
×

Save book to Dropbox

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Dropbox.

Available formats
×

Save book to Google Drive

To save content items to your account, please confirm that you agree to abide by our usage policies. If this is the first time you use this feature, you will be asked to authorise Cambridge Core to connect with your account. Find out more about saving content to Google Drive.

Available formats
×