Book contents
- Frontmatter
- Dedication
- Contents
- List of exhibits
- Preface
- Acknowledgments
- 1 How’s your due diligence?
- 2 Introduction to the system
- 3 A framework for performance measurement
- 4 What is Stakeholder Value?
- 5 Adding Value for Customers
- 6 Adding Value for People
- 7 Adding Value for Partners
- 8 Adding Value for the Community
- 9 Adding Value for the Owners
- 10 What to report and how to report it
- 11 How to get started . . .
- 12 The Performance Measurement Framework: Assessment and adoption
- 13 Practical aspects of managing Stakeholder Value
- 14 Performance measurement for Small and Medium Enterprises
- Appendix Don’t be fooled by statistics
- References
- Index
7 - Adding Value for Partners
Published online by Cambridge University Press: 05 December 2013
- Frontmatter
- Dedication
- Contents
- List of exhibits
- Preface
- Acknowledgments
- 1 How’s your due diligence?
- 2 Introduction to the system
- 3 A framework for performance measurement
- 4 What is Stakeholder Value?
- 5 Adding Value for Customers
- 6 Adding Value for People
- 7 Adding Value for Partners
- 8 Adding Value for the Community
- 9 Adding Value for the Owners
- 10 What to report and how to report it
- 11 How to get started . . .
- 12 The Performance Measurement Framework: Assessment and adoption
- 13 Practical aspects of managing Stakeholder Value
- 14 Performance measurement for Small and Medium Enterprises
- Appendix Don’t be fooled by statistics
- References
- Index
Summary
I have found no greater satisfaction than achieving success through honest dealing and strict adherence to the view that, for you to gain, those you deal with should gain as well.
Alan GreenspanIf you want to go fast, go alone. If you want to go far, go together.
old African proverbWHAT’S A PARTNER?
A. You run a company manufacturing automobile components for retail, and your delivery company is becoming increasingly unreliable in terms of meeting delivery schedules, despite complaints from you and your customers (retail outlets) alike.
B. Your company is part of an alliance developing the infrastructure to mine a metal deposit. The alliance partner operating the rail link to the nearest port is struggling with cash flow.
C. You run a company that manufactures and sells proprietary solar cell-based products. You hold some of the key patents, the others being held by a software company, with whom you’ve been developing this market-leading technology. Their most important patent is now being breached by a competitor, but they cannot afford to defend it on their own.
- Type
- Chapter
- Information
- Analytics for LeadersA Performance Measurement System for Business Success, pp. 77 - 92Publisher: Cambridge University PressPrint publication year: 2013